Cynphani Smith
Brooklyn,NY
Summary
Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
1
1
year of professional experience
Work History
Style Consultant
Target
Brooklyn, NY
11.2024 - 01.2025
- Exuded excitement about how specific fashion products could vitalize client's appearance, image and confidence.
- Folding, hanging, pushing, back stocking
- Price markdowns
- Handling and organizing fitting room area
- Back up cashier
Cashier
Burlington
Brooklyn, NY
10.2023 - 07.2024
- Trained new team members in cash register operation, stock procedures, and customer services.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Followed company security procedures for handling large sums of money.
- Resolved customer complaints professionally in accordance with company policy.
- Helped with purchases and signed customers up for rewards program.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
Education
High School Diploma -
Brooklyn Frontiers
Brooklyn, NY06-2023
Skills
- Fashion knowledge
- Brand awareness
- Personal styling
- Money handling
- Fashion retail
- Returns processing
- Customer service
- Clear communication
- Work ethic and integrity
- Team collaboration
- POS systems
- Merchandise restocking
- Patience and empathy
- Time management skills
Timeline
Style Consultant
Target
11.2024 - 01.2025
Cashier
Burlington
10.2023 - 07.2024
High School Diploma -
Brooklyn Frontiers