Summary
Overview
Work History
Education
Skills
Timeline
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Zaheera Khan

Style Consultant
Burnsville,MN

Summary

Creative Style Consultant with 5 years of experience accessorizing and styling clothing lines and developing and maintaining relationships with new and existing clients. Offering excellent sense of style and color and first-rate merchandising talents. Dedicated to helping clients develop original style and achieving best look.

Overview

5
5
years of professional experience

Work History

Style Consultant

Target Corporation
07.2018 - 09.2023
  • Developed a loyal client base through exceptional customer service and tailored styling advice.
  • Enhanced store sales by creating visually appealing merchandise displays to showcase current trends.
  • Handled high-pressure situations with tact and professionalism, effectively addressing customer concerns to maintain positive relationships.
  • Increased customer satisfaction by providing personalized style consultations and recommendations.
  • Conducted training sessions for Customer Service Representatives on various aspects of the job including soft skills development, product knowledge enhancement, and procedural updates.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Utilized data analytics tools to monitor performance trends regularly, identifying areas for improvement and implementing necessary changes.

Education

High School Diploma -

Lakeville South High School
Lakeville, MN
05.2001 -

High School Diploma -

J C Chandisingh Secondary School
Corentyne, Berbice, Guyana, South America
05.2001 -

Skills

  • Trend forecasting
  • Brand Awareness
  • Color theory
  • Client Relationship Building
  • Body shape analysis
  • Wardrobe Assessment
  • Product expertise
  • Understanding of textures
  • Fashion History
  • Fashion Knowledge
  • Styling understanding
  • Trend knowledge
  • Customer Service
  • Data Entry
  • Personal Assistance
  • Client satisfaction
  • Filing and data archiving
  • Interpersonal Skills
  • Creative Thinking
  • Survey Taking
  • Sales Promotions
  • Problem-Solving
  • Effective Communication
  • Professionalism
  • Written Communication
  • Excellent Communication
  • Reliability
  • Attention to Detail
  • Activity Planning
  • Event Planning
  • Building Positive Rapport
  • Relationship Building
  • Problem-solving abilities
  • Brand Promotion

Timeline

Style Consultant

Target Corporation
07.2018 - 09.2023

High School Diploma -

Lakeville South High School
05.2001 -

High School Diploma -

J C Chandisingh Secondary School
05.2001 -
Zaheera KhanStyle Consultant