Cynsere Griffin
Ama,LA
Summary
Highly resourceful Crew Team Member with background in fast-paced, customer-centric environments. Known for maintaining smooth operations, meeting deadlines and creating positive team dynamics. Skills include communication, self oriented, problem-solving, adaptability, and the ability to work under pressure. Previous work has resulted in improved team efficiency and heightened customer satisfaction.
Overview
3
3
years of professional experience
Work History
Crew Team Member
McDonald's Restaurant
Luling, Louisiana
02.2022 - Current
- Provided excellent customer service at all times.
- Performed store opening and closing procedures as directed by management team.
- Collaborated with other crew members to complete tasks quickly and efficiently.
- Inspected equipment for proper functioning prior to use.
- Prepared sandwiches and drinks for customers according to their specifications.
- Cleaned work areas regularly throughout shift.
- Fielded hundreds of customer requests on daily basis varying in complexity and volume with urgency and professionalism.
- Served food quickly for positive guest experiences.
- Wiped down tables and equipment, swept and refilled stock.
- Drove team success by quickly completing assigned tasks.
- Upheld high standards of productivity and quality in operations.
- Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
- Answered customer questions regarding product features, pricing, availability.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Assembled and served meals according to specific guest requirements.
Education
Associate of Arts - Process Technician
River Parish Community College
Boutte, LASkills
- Communication
- Detail oriented
- Problem solving skills
- Customer service
- Teamwork and collaboration
- Performance improvement
- Positive attitude
Timeline
Crew Team Member
McDonald's Restaurant
02.2022 - Current
Associate of Arts - Process Technician
River Parish Community College