Cynthia Addington
Canton,OH
Summary
Supply Chain Professional proving ability to convert customer demand into executable plans, align cross-functional teams, and drive consistent execution to meet service, inventory, and business goals. Skilled in inventory control, workforce planning, process improvement, and performance management with a hands-on, results-driven leadership approach.
Overview
17
17
years of professional experience
Work History
Branch Operations Manager
Fastenal
11.2024 - Current
- Supervising inventory replenishment and distribution plans based on forecasts and order demand, coordinating stock availability, warehouse operations, labor resources, and transportation lead times.
- Coordinating with sales teams to align operational capabilities with market demands and customer needs.
- Enhanced planning and replenishment processes to proactively manage volume variability, material shortages, and operational challenges, enabling more predictable execution.
- Driving inventory optimization initiatives that minimized excess and obsolete stock, improving inventory accuracy, and ensured alignment between warehouse inventory and ERP records.
- Driving branch performance improvements by increasing on-time deliveries, streamlining order processing, and reducing operational lead times through measurable process enhancements.
- Utilized ERP systems and analytical reporting tools to monitor operational performance, support strategic decisions, and uncover opportunities to improve productivity and reduce costs.
- Managing day-to-day branch operations, including inventory accuracy, shipping and receiving activities, customer support, and operational planning to maintain service excellence and operational efficiency.
- Supervising a team of employees, fostering a positive work environment and emphasizing professional growth.
- Conducting regular performance evaluations for staff members, identifying areas for improvement and opportunities for advancement.
Customer Supply Chain Administrator -Intern/Part-Time
Fastenal
08.2022 - 11.2024
- Developed and implemented actionable improvements to increase inventory replenishment efficiency and reduce downtime.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
- Leveraged valuable business relationships and skillful negotiations to obtain favorable vendor pricing.
- Tracked and monitored sourcing, quoting and purchase orders to verify accuracy and compliance.
- Streamlined shipping and coordinated resources in accordance with customer demands.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
Warehouse Manager
P.D. Systems
01.2019 - 01.2021
- Developed comprehensive staff training program to improve employee performance and morale.
- Created and enforced detailed organization processes to increase quality and service standards.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Warehouse Supervisor
United States Army
11.2016 - 12.2018
- Supervised shipping and handling operations.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Maintained high levels of accuracy in daily operations.
- Managed merchandise inventory transactions.
- Supervised shipping and receiving, distribution and workplace safety.
- Used warehouse management software to reconcile daily inventory.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Operated warehouse material handling equipment correctly to move loads.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Operations Manager
United States Army
05.2014 - 11.2016
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Mitigated business risks by working closely with staff members and assessing performance.
- Analyzed and reported on key performance metrics to senior management.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Supply Chain Specialist
United States Army
05.2009 - 06.2014
- Discovered most reliable and cost-effective shipping methods by analyzing previous shipment data.
- Maintained optimal inventory levels to meet operational requirements.
- Improved, standardized and documented planning and scheduling processes.
- Leveraged knowledge of best practices to track inventory and retain accountability for projects worth $10 million.
- Designed plant layouts, tooling fixtures and flowcharts of materials to meet delivery targets.
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Implemented inventory-management strategies to maximize availability and decrease waste.
Education
BBA - Operations And Supply Chain Management
Cleveland State University
Cleveland, OH05-2023
Associate of Arts - Business
Green River College
Auburn, WA07-2021
Skills
- Company Inventory Oversight
- Operational Efficiency
- Cost Efficiency
- Effective Working Relationships
- Inventory and Supply Control
- Business Operations
- Supplier Relationship Management
- Microsoft Tools
- Material Sourcing and Distribution
- Data Communications
- Logistics Planning
Timeline
Branch Operations Manager
Fastenal
11.2024 - Current
Customer Supply Chain Administrator -Intern/Part-Time
Fastenal
08.2022 - 11.2024
Warehouse Manager
P.D. Systems
01.2019 - 01.2021
Warehouse Supervisor
United States Army
11.2016 - 12.2018
Operations Manager
United States Army
05.2014 - 11.2016
Supply Chain Specialist
United States Army
05.2009 - 06.2014
Associate of Arts - Business
Green River College
BBA - Operations And Supply Chain Management
Cleveland State University