Motivated and dependable professional with a passion for hospitality and delivering quality guest experiences. Brings strong attention to detail, professionalism, and a team-oriented mindset. Looking to grow within an elevated service environment.
Overview
11
11
years of professional experience
Work History
Barback / Busser
The Other Side Bar and Grill
San Diego, CA
03.2026 - Current
Support bartenders during high volume service by maintaining bar cleanliness, restocking liquor, beer, wine and garnishes.
Assist in delivering drinks to guests quickly and accurately to maintain efficient service flow.
Provide excellent customer service by assisting guests and responding to requests in a timely and professional manner.
Manage glassware by collecting, washing and restocking to ensure continuous availability during peak hours.
Experience using Toast POS system for order entry, modifications and payment processing.
Mortgage Loan Officer
Clear Mortgage Capital
Chula Vista, CA
07.2023 - Current
Manage full-cycle loan application processing, including intake, verification, and documentation review
Analyze income, assets, and credit reports to ensure compliance with federal, state, and investor guidelines
Maintain confidential financial records while managing multiple active applications
Communicate with clients, agents, and internal teams to resolve discrepancies and ensure timely processing
Educate clients on loan requirements, timelines, and financial responsibilities
Quality Assurance Representative
Inovaare
San Diego,Ca
06.2023 - 06.2025
Reviewed and resolved billing and service complaints in accordance with regulatory requirements
Ensured accuracy and completeness of documentation for audits and internal reporting
Analyzed complaint trends to identify operational gaps and recommend process improvements
Maintained case records and performance data using Excel and internal systems
Security Assistant
Department of Defense
San Diego, CA
07.2022 - 03.2023
Verified identities and processed access credentials in accordance with federal security protocols
Supported daily security operations while ensuring compliance with federal policies
Identified and reported security concerns requiring supervisory attention
Police Officer
Department of Defense
San Diego, CA
08.2018 - 07.2022
Enforced federal laws and maintained safety within secure government facilities
Responded to incidents and emergencies using sound judgment and established procedures.
Prepared detailed reports and maintained official documentation
Supervised and mentored junior personnel on policies and procedures
Transportation Security Officer (TSA)
Department of Homeland Security
San Diego, CA
04.2017 - 08.2018
Conducted passenger and baggage screening in compliance with federal regulations
Operated screening equipment to detect prohibited items
Maintained situational awareness in high-traffic environments
Provided customer service while ensuring adherence to security protocols
Intake Coordinator
Healthy Living at Home
San Diego, CA
12.2014 - 03.2017
Coordinated patient intake, scheduling, and documentation processes
Verified insurance and ensured accuracy of administrative records
Maintained confidential patient information in compliance with healthcare regulations
Education
Business Administration Coursework
Southwestern College
Chula Vista, CA
Law Enforcement Training Program
Federal Law Enforcement Training Center (FLETC)
Medical Administrative Assistant Certificate - undefined
Pima Medical Institute
Chula Vista, CA
06.2009
Certificate - Bartending
Gaslamp Bartending School
San Diego, CA
04.2026
Skills
Efficient multitasking
Cleaning and sanitation
Cleanliness maintenance
Flexible schedule
Strong customer service
Reliable team player
ADDITIONAL INFORMATION
Bilingual: English and Spanish
Extensive experience in regulated and high-security environments
Strong organizational, documentation, and communication skills
Languages
Spanish
Native or Bilingual
Timeline
Barback / Busser
The Other Side Bar and Grill
03.2026 - Current
Mortgage Loan Officer
Clear Mortgage Capital
07.2023 - Current
Quality Assurance Representative
Inovaare
06.2023 - 06.2025
Security Assistant
Department of Defense
07.2022 - 03.2023
Police Officer
Department of Defense
08.2018 - 07.2022
Transportation Security Officer (TSA)
Department of Homeland Security
04.2017 - 08.2018
Intake Coordinator
Healthy Living at Home
12.2014 - 03.2017
Law Enforcement Training Program
Federal Law Enforcement Training Center (FLETC)
Medical Administrative Assistant Certificate - undefined