Gerson Aguilar
Los Angeles,CA
Summary
Leveraged 12 years of experience to drive project success and innovation.
Achieved seamless project execution through effective cross-training of team members. Drove collaboration across departments to enhance operational efficiency. Delivered comprehensive training programs that improved team performance.
Achieved high levels of customer satisfaction through effective support of dining and bar operations. Enhanced service efficiency by proactively addressing guest needs and maintaining a clean environment. Contributed to a positive team atmosphere that improved overall service quality.
Achieved high guest satisfaction by delivering exceptional service in both casual and fine dining settings. Cultivated a high-energy team atmosphere that promoted collaboration and support among staff. Enhanced dining experiences through a strong work ethic and dedication to quality service.
Achieved high levels of guest satisfaction through effective management of banquet and private events. Delivered memorable experiences by optimizing event logistics and team performance. Enhanced operational efficiency through strategic planning and execution.
Completed ServSafe certification program, demonstrating commitment to maintaining high food safety and hygiene standards.
Completed RBS certification program, validating proficiency in relevant practices.
Completed CPR and First Aid certification training to provide immediate assistance in critical situations.
Overview
12
12
years of professional experience
3
3
Certification
Work History
Busser/Runner/Barback/IRD
The Aster Hotel Hollywood- Lemon Grove Restaurant
08.2025 - Current
- Supported servers in delivering exceptional customer service through timely communication and assistance.
- Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience.
- Operated POS systems efficiently to process orders and manage transactions accurately.
- Collaborated with kitchen staff to ensure prompt food delivery and address special requests.
- Trained new team members on restaurant policies, procedures, and best practices for service excellence.
- Monitored inventory levels, promptly notifying management of stock shortages or needs for replenishment.
- Provided feedback to management on menu items and customer preferences to enhance offerings.
- Implemented strategies to improve workflow efficiency during peak service hours, reducing wait times.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Greeted customers warmly to provide exceptional customer service.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
- Helped reduce turnover time for tables through quick yet thorough cleaning practices that met all sanitation guidelines.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Assisted with dining room set up prior to and after service period.
- Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
- Streamlined food delivery process with strong communication skills between kitchen staff and servers, reducing wait times for customers.
- Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.
- Demonstrated knowledge of menu items, promoting daily specials and upselling appetizers or desserts when appropriate.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Assisted in training new server assistants on best practices, improving overall efficiency within the team over time.
- Complied with all food safety and sanitation regulations to reduce restaurant risks.
- Maintained a high level of knowledge about current food safety regulations and applied this expertise in daily tasks to ensure safe dining experiences for all patrons.
- Proactively addressed potential customer complaints or issues before they escalated, fostering an atmosphere of satisfaction among guests.
- Collaborated with the management team on implementing new policies and procedures aimed at improving overall restaurant efficiency and customer satisfaction.
- Supported fast table turnover by taking customer orders and payments accurately and efficiently.
- Streamlined communication, using restaurant software to quickly update servers about table status and guest needs.
- Ensured timely seating of guests by effectively managing waiting lists and coordinating with the host/hostess team.
- Facilitated team-oriented environment, assisting in training new server assistants on job duties and restaurant protocols.
- Improved table turnover rates, working diligently to prepare tables for new guests during peak hours.
- Improved customer satisfaction with quick and attentive response to inquiries and needs.
- Ensured seamless dining experiences, swiftly addressing and rectifying any guest concerns or complaints.
- Promoted menu items and specials to guests, contributing to increased sales of featured dishes.
- Maintained cleanliness and order in dining area, setting high standard for guest experience.
- Reduced wait times for guests, efficiently relaying messages between kitchen and servers regarding order status.
- Ensured accurate order fulfillment, assisting servers with double-checking orders before delivery to guests.
- Supported kitchen staff by expediting food orders to dining area, ensuring hot and fresh service.
- Maintained hygienic dining area, promptly cleaning tables and chairs after guest departures.
- Promoted welcoming atmosphere, greeting guests upon arrival and assisting with seating arrangements.
- Optimized restaurant flow on busy nights, effectively coordinating with hosts and servers for smooth seating and service.
- Streamlined service efficiency, assisting servers with food delivery and urgent customer requests.
- Increased service speed, preparing tables with all necessary utensils and condiments before guest arrival.
- Contributed to positive guest feedback, attentively filling water glasses and offering bread baskets.
- Enhanced operational efficiency, conducting regular inventory checks of dining essentials and notifying management of low supplies.
- Enhanced dining experience by ensuring timely setup and cleanliness of tables.
- Assisted with bussing tables and cleaning up spills.
- Fostered positive dining environment, engaging with guests to ensure satisfaction with meals and service.
- Bolstered team morale and reduced server workload by efficiently managing dish restocking and silverware polishing tasks.
- Arranged tables and chairs for special occasions and events.
- Provided attentive service and proactively assessed guest needs.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted wait staff with timely food delivery and guest requests.
- Monitored dining room inventory and replenished as necessary.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Greeted customers and provided menus upon arrival to dining room.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Processed payments for orders and provided customers with change.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Established rapport with customers by providing friendly and attentive service.
- Assisted customers with carry-out service.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Set up advertising signs and displays on shelves, counters and tables.
- Addressed customer complaints and inquiries to verify satisfaction.
- Engaged in suggestive selling and other sales techniques.
- Monitored dining room and bar areas for signs of overcrowding.
- Delivered exceptional in-room dining experiences by efficiently taking and processing orders.
- Managed food presentation and service quality to uphold hotel standards.
- Resolved guest inquiries and complaints promptly, enhancing customer satisfaction.
- Trained new team members on service protocols and menu knowledge.
- Coordinated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of service areas for optimal efficiency.
- Implemented process improvements to streamline order delivery times.
- Collaborated with other departments to support overall guest experience initiatives.
- Performed daily maintenance routines for equipment such as coffee machines and warming carts, prolonging lifespan and functionality.
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Restocked supplies to keep team efficient and ready for guests' orders.
- Supported inventory management efforts, regularly stocking supplies as needed to maintain seamless room service operations.
- Collaborated with team members to complete large catering orders for events held within the hotel venue.
- Demonstrated initiative in assisting colleagues during peak periods, fostering an atmosphere of teamwork.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
- Kept work environments, equipment and trays clean and sanitized for guests.
- Used downtime to get ahead of support work such as folding napkins, wrapping silverware and polishing glasses.
- Verified accuracy and quality of orders before delivery.
- Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.
- Protected guests by following proper food handling procedures.
- Garnished completed orders and arranged foods to please customers.
- Met guests' needs by delivering meals and snacks and retrieving additional items.
- Offered knowledgeable suggestions about foods and related wine pairings to guests with discerning tastes.
- Maintained high levels of cleanliness and presentation for in-room dining experiences, ensuring a positive impression.
- Prepared special services for guests such as honeymoon and other romantic packages.
- Promoted a safe work environment by adhering to food handling guidelines and maintaining proper hygiene practices.
- Assisted the kitchen staff with food preparation tasks, contributing to efficient order processing times.
- Handled guest complaints with empathy and professionalism, swiftly resolving issues to maintain overall satisfaction.
- Increased repeat business by providing friendly, professional customer service during all interactions with guests.
- Adhered to strict confidentiality guidelines regarding guest information, ensuring privacy and trustworthiness.
- Ensured accurate billing by closely monitoring room charges and updating guest folios accordingly.
- Developed expertise in menu offerings, enabling informed recommendations tailored to individual tastes.
- Consistently met or exceeded delivery time expectations, enhancing the overall guest experience.
- Conducted regular quality checks on delivered items before presenting them to guests, upholding consistent standards of excellence.
- Enhanced guest satisfaction by promptly delivering room service orders and attending to special requests.
- Coordinated closely with chefs to accommodate dietary restrictions or allergies, ensuring guest safety and enjoyment.
- Utilized strong multitasking skills while balancing multiple orders simultaneously, optimizing workflow efficiency.
- Streamlined room service operations through effective communication with hotel front desk and housekeeping teams.
- Established rapport with guests through attentive listening skills and genuine interest in their needs.
- Contributed to revenue growth by upselling menu items and offering personalized recommendations based on guest preferences.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Maintained clean and safe work environment.
- Served meals to customers according to established guidelines.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Inspected dishes and utensils for cleanliness.
- Assisted customers in selecting menu items, answering questions and providing general information.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Replenished condiments and other supplies at tables and service bars.
- Increased sales significantly by upselling higher-end products to customers.
- Assessed meal preparation to check creation of special orders and cooking procedures.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Processed customer payments to accurately record transactions.
- Managed food and beverage orders efficiently, ensuring timely delivery to guests.
- Maintained a clean and organized work environment, ensuring a high standard of cleanliness in all in-room dining areas.
- Educated guests on available menu options and daily specials, guiding them through their selections as needed.
- Assisted in menu development, incorporating guest feedback to create an enticing selection of options.
- Implemented upselling techniques to increase overall revenue from in-room dining services.
- Efficiently managed multiple orders simultaneously while maintaining excellent service levels and accuracy.
- Conducted regular inventory checks, maintaining adequate stock levels for smooth operations.
- Developed strong relationships with repeat guests, providing consistent quality service during each stay.
- Consistently exceeded performance goals by effectively managing time and workload during peak periods.
- Participated in ongoing training sessions to remain current on industry trends and best practices.
- Assisted with the training of new team members, sharing expertise on service standards and expectations.
- Enhanced guest satisfaction by delivering timely and accurate in-room dining orders.
- Coordinated logistics for events, ensuring seamless execution and adherence to timelines.
- Developed event materials, including programs and signage, to align with branding guidelines.
- Supported on-site operations by managing attendee registration and providing customer service.
- Collaborated with team members to refine processes for improved event efficiency.
- Analyzed post-event feedback to identify areas for improvement in future planning initiatives.
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Improved communication between team members with clear instructions, resulting in more efficient task execution during events.
- Directed team to set up and keep banquet space clean and presentable for guests.
- Greeted and directed guests at private events and explained seating arrangements to keep tables organized.
- Anticipated event requirements and handled numerous concerns in advance for smooth day-of execution.
- Contributed to positive event outcomes by promptly addressing issues or concerns from attendees or staff members.
- Delighted clients with exceptional events, consistently exceeding expectations with design and execution.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Oversaw event operations to keep running smoothly.
- Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.
- Cleaned and sanitized seating areas between showings for adherence to sanitary standards.
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
- Ran concession stand by preparing food and serving drinks for patrons.
- Reported any damage or maintenance issues to manager.
- Supervised lobbies and restrooms for cleanliness and safety standards.
- Restocked concession stands with popcorn, candy and other products.
- Assisted with special events by working premieres, private screenings and charity events.
- Followed strict guidelines for handling confidential information.
- Stocked and replenished supplies, including glassware, garnishes, and beverages, to optimize service.
- Maintained cleanliness and organization of bar area to ensure smooth operations.
- Assisted bartenders in preparing and serving drinks efficiently during peak hours.
- Trained new staff on operational procedures and best practices for bar efficiency.
- Collaborated with team members to improve workflow and enhance guest experience.
- Monitored inventory levels and communicated needs to management for timely reorder.
- Provided exceptional customer service by responding promptly to inquiries and requests from patrons.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Implemented waste reduction strategies to minimize costs while maintaining service quality.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Replaced empty kegs and soda syrups.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Assisted in setting up and breaking down bar area for special events.
- Delivered food to customers at bar and tables.
- Learned how to make wide variety of mixed drinks.
- Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Performed regular maintenance tasks on bar equipment, ensuring optimal functionality during service hours.
- Greeted customers and provided friendly, knowledgeable service.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
- Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
- Demonstrated knowledge of alcohol laws and regulations by properly checking IDs prior to serving alcoholic beverages.
- Collaborated with kitchen staff to expedite food orders for bar patrons, leading to improved guest satisfaction.
- Ensured proper storage conditions were met for both perishable and non-perishable items to meet food safety standards.
- Operated POS system to collect payments from customers.
- Supported event planning efforts for private parties held at the establishment, including setup and breakdown of events.
- Reduced waste by accurately measuring and portioning ingredients for mixed drinks.
- Contributed to increased sales by effectively upselling menu items when appropriate.
- Decreased wait times for guests by quickly clearing tables and resetting them for new arrivals.
- Contributed to creating seasonal drink menus by providing feedback on popular customer choices.
- Streamlined communication, acted as liaison between bar and kitchen staff to ensure timely order fulfillment.
- Enhanced bar efficiency by restocking all necessary bar supplies, including liquors, fruits, and ice, before and during service hours.
- Promoted to lead barback after demonstrating exceptional work ethic and mastery of bar operations.
- Improved drink preparation times, pre-mixed popular cocktail bases before peak hours.
- Reduced operational costs, implemented recycling program for bottles and cans.
- Reduced waste, monitored and recorded spoilage of perishables, ensuring efficient use of resources.
- Increased customer satisfaction by quickly clearing tables and ensuring welcoming atmosphere.
- Maintained strict adherence to legal and safety regulations, ensuring safe drinking environment.
- Supported inventory management, monitored stock levels, and alerted management to low supplies, preventing stockouts.
- Reduced service times, efficiently managed dishwasher during high-volume periods.
- Improved team morale, trained new barbacks on proper techniques and bar procedures.
- Assisted bartenders in creating complex cocktails, speeding up service delivery during peak hours.
- Enhanced team efficiency, coordinated with bartenders to anticipate needs and prepare for upcoming events.
- Optimized storage solutions, rearranged liquor shelves for better space utilization.
- Ensured customer satisfaction, promptly addressed and resolved any complaints related to bar area.
- Streamlined bar operations, prepared garnishes for drinks ahead of busy periods.
- Facilitated smooth workflow by organizing bar layout for easy access to frequently used bottles and tools.
Busser/Runner/Barback
SLS Hotel, a Luxury Collection Hotel, Beverly Hills
03.2025 - 07.2025
- Delivered exceptional guest experiences by maintaining clean and organized dining areas throughout service shifts.
- Trained new team members on best practices for table maintenance and guest service protocols.
- Streamlined communication between kitchen and front-of-house staff to improve accuracy in order fulfillment.
- Collaborated with servers to expedite food delivery, enhancing overall service speed during peak hours.
- Managed table turnover effectively by promptly clearing dishes and resetting for incoming guests.
- Enhanced ambiance by ensuring cleanliness in dining areas, contributing to a welcoming atmosphere for patrons.
- Monitored supply levels of dining essentials, proactively restocking items to prevent service disruptions.
- Coordinated with management to implement process improvements that elevated guest satisfaction ratings consistently.
- Executed daily side work responsibilities diligently, supporting the team's readiness for high-volume service periods.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Reset and cleaned tables quickly to prepare for new customers.
- Identified and resolved guest concerns swiftly, fostering a positive dining experience for all visitors.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
Busser/Runner/Barback/IRD
Thomson Hollywood Hotel- Bar Lis
08.2021 - 07.2024
- Assisted bartenders in preparing and serving drinks efficiently during peak hours.
- Maintained cleanliness and organization of bar area to ensure smooth operations.
- Collaborated with team members to improve workflow and enhance guest experience.
- Stocked and replenished supplies, including glassware, garnishes, and beverages, to optimize service.
- Trained new staff on operational procedures and best practices for bar efficiency.
- Monitored inventory levels and communicated needs to management for timely reorder.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Implemented waste reduction strategies to minimize costs while maintaining service quality.
- Provided exceptional customer service by responding promptly to inquiries and requests from patrons.
- Restocked ice, condiments, and snacks.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Replaced empty kegs and soda syrups.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Assisted in setting up and breaking down bar area for special events.
- Learned how to make wide variety of mixed drinks.
- Delivered food to customers at bar and tables.
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
- Performed regular maintenance tasks on bar equipment, ensuring optimal functionality during service hours.
- Greeted customers and provided friendly, knowledgeable service.
- Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
- Collaborated with kitchen staff to expedite food orders for bar patrons, leading to improved guest satisfaction.
- Demonstrated knowledge of alcohol laws and regulations by properly checking IDs prior to serving alcoholic beverages.
- Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
- Ensured proper storage conditions were met for both perishable and non-perishable items to meet food safety standards.
- Operated POS system to collect payments from customers.
- Reduced waste by accurately measuring and portioning ingredients for mixed drinks.
- Decreased wait times for guests by quickly clearing tables and resetting them for new arrivals.
- Supported event planning efforts for private parties held at the establishment, including setup and breakdown of events.
- Contributed to increased sales by effectively upselling menu items when appropriate.
- Maintained cleanliness and organization of dining areas, ensuring optimal guest experience.
- Assisted servers by efficiently clearing tables and resetting for incoming guests.
- Monitored inventory levels of tableware and supplies, facilitating timely restocking as needed.
- Coordinated with kitchen staff to manage timely delivery of food and beverages.
- Supported team members in high-volume settings, enhancing workflow efficiency during peak hours.
- Trained new bussers on operational standards and best practices for service support.
- Provided feedback to management on potential operational enhancements based on guest interactions.
- Implemented process improvements to streamline table turnover and enhance overall service speed.
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisted servers in providing efficient service for improved guest experiences.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Supported team members with additional tasks, promoting a positive work environment.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
- Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Provided support during special events, ensuring seamless operations despite increased demands.
- Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
- Streamlined communication between kitchen and serving staff to enhance overall efficiency during busy periods.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Respected guest privacy by discreetly clearing dishes without interrupting conversations.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Collaborated with kitchen team to expedite food orders, ensuring hot and fresh meals were served.
- Enhanced dining area cleanliness and customer satisfaction by swiftly clearing and resetting tables.
- Delivered food orders promptly, ensuring customer satisfaction and adherence to service standards.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Collaborated with kitchen staff to streamline order preparation and delivery processes.
- Managed communication between front-of-house and back-of-house operations for seamless service flow.
- Assisted in training new food runners, fostering a team-oriented work environment.
- Resolved customer inquiries and complaints swiftly, improving service quality and client retention.
- Monitored inventory levels of menu items, contributing to timely restocking efforts and reducing waste.
- Implemented efficient food delivery routes to minimize wait times during peak hours.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
- Streamlined food delivery process by organizing orders efficiently, reducing table wait times.
- Ensured compliance with health and safety regulations during food handling and delivery.
- Assisted in training new food runners, improving team efficiency and service quality.
- Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.
- Maintained cleanliness and organization in dining area, contributing to inviting environment.
- Provided assistance to kitchen staff by preparing food items for delivery, streamlining service process.
- Participated in weekly staff meetings to discuss improvements in service delivery, enhancing team performance.
- Provided feedback to kitchen on customer preferences, aiding in menu adjustments.
- Collaborated with kitchen team to correct any order discrepancies, ensuring customer satisfaction.
- Monitored dining area to anticipate customer needs, enhancing overall dining experience.
- Assisted in inventory management of dining supplies, ensuring availability and reducing waste.
- Adapted to various dining settings and themes, providing versatile service to customers.
- Enhanced dining experience for patrons by promptly delivering food orders from kitchen to tables.
- Supported waitstaff during peak hours, reducing wait times and improving service efficiency.
- Contributed to menu knowledge, aiding customers with inquiries and improving their dining experience.
- Ensured accurate order delivery to customers, fostering positive dining atmosphere.
- Facilitated smooth communication flow between kitchen and dining area, ensuring timely order fulfillment.
- Managed food presentation before delivery, ensuring all dishes met quality standards.
- Assisted with bussing tables and cleaning up spills.
- Increased customer satisfaction with quick and courteous food delivery.
- Implemented feedback from customers and staff to improve service delivery processes.
Busser/Runner/Barback
The Line Hotel- OpenAire Restaurant
10.2019 - 05.2022
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by delivering food and beverages promptly during peak hours.
- Collaborated with kitchen staff to ensure timely turnover of tables and service efficiency.
- Supported training of new bussers on restaurant protocols and best practices.
- Implemented improved workflow processes to optimize table clearing and resetting times.
- Monitored inventory levels of dining supplies, notifying management of shortages proactively.
- Fostered positive teamwork environment, contributing to high employee morale and collaboration.
- Resolved guest concerns swiftly to maintain satisfaction and uphold restaurant reputation.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisted servers in providing efficient service for improved guest experiences.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Supported team members with additional tasks, promoting a positive work environment.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
- Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Provided support during special events, ensuring seamless operations despite increased demands.
- Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
- Respected guest privacy by discreetly clearing dishes without interrupting conversations.
- Streamlined communication between kitchen and serving staff to enhance overall efficiency during busy periods.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Enhanced operational efficiency, participating in weekly team meetings to discuss improvements in service procedures.
- Contributed to restaurant's reputation for cleanliness, diligently sweeping and mopping floors daily.
- Delivered food orders promptly, ensuring customer satisfaction and adherence to service standards.
- Collaborated with kitchen staff to streamline order preparation and delivery processes.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new food runners, fostering a team-oriented work environment.
- Managed communication between front-of-house and back-of-house operations for seamless service flow.
- Resolved customer inquiries and complaints swiftly, improving service quality and client retention.
- Implemented efficient food delivery routes to minimize wait times during peak hours.
- Monitored inventory levels of menu items, contributing to timely restocking efforts and reducing waste.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
- Ensured compliance with health and safety regulations during food handling and delivery.
- Streamlined food delivery process by organizing orders efficiently, reducing table wait times.
- Assisted in training new food runners, improving team efficiency and service quality.
- Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.
- Provided assistance to kitchen staff by preparing food items for delivery, streamlining service process.
- Participated in weekly staff meetings to discuss improvements in service delivery, enhancing team performance.
- Maintained cleanliness and organization in dining area, contributing to inviting environment.
- Managed inventory levels, coordinating timely restocking of supplies to optimize service efficiency.
- Collaborated with bartenders to implement effective drink preparation processes, reducing service time.
- Streamlined cleaning procedures for bar areas, maintaining high standards of cleanliness and organization.
- Assisted bartenders in preparing and serving drinks efficiently during peak hours.
- Maintained cleanliness and organization of bar area to ensure smooth operations.
- Stocked and replenished supplies, including glassware, garnishes, and beverages, to optimize service.
- Collaborated with team members to improve workflow and enhance guest experience.
- Monitored inventory levels and communicated needs to management for timely reorder.
- Trained new staff on operational procedures and best practices for bar efficiency.
- Implemented waste reduction strategies to minimize costs while maintaining service quality.
- Provided exceptional customer service by responding promptly to inquiries and requests from patrons.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Assisted in setting up and breaking down bar area for special events.
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Delivered food to customers at bar and tables.
- Learned how to make wide variety of mixed drinks.
- Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
- Performed regular maintenance tasks on bar equipment, ensuring optimal functionality during service hours.
- Greeted customers and provided friendly, knowledgeable service.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
- Collaborated with kitchen staff to expedite food orders for bar patrons, leading to improved guest satisfaction.
- Demonstrated knowledge of alcohol laws and regulations by properly checking IDs prior to serving alcoholic beverages.
- Ensured proper storage conditions were met for both perishable and non-perishable items to meet food safety standards.
- Operated POS system to collect payments from customers.
- Supported event planning efforts for private parties held at the establishment, including setup and breakdown of events.
- Contributed to increased sales by effectively upselling menu items when appropriate.
- Promoted to lead barback after demonstrating exceptional work ethic and mastery of bar operations.
- Enhanced bar efficiency by restocking all necessary bar supplies, including liquors, fruits, and ice, before and during service hours.
- Improved drink preparation times, pre-mixed popular cocktail bases before peak hours.
- Reduced waste, monitored and recorded spoilage of perishables, ensuring efficient use of resources.
Busser/Runner/Barback
The Hollywood Roosevelt- 25 Degrees Restaurant
01.2014 - 03.2019
- Maintained cleanliness and organization of dining areas, ensuring optimal guest experiences.
- Assisted servers by efficiently clearing and resetting tables to enhance service flow.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage orders.
- Trained new bussers on best practices for sanitation and customer service protocols.
- Streamlined table turnover processes, improving overall restaurant efficiency during peak hours.
- Monitored supply levels of utensils and linens, proactively restocking as needed to prevent shortages.
- Provided feedback to management regarding workflow improvements and equipment needs.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisted servers in providing efficient service for improved guest experiences.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Supported team members with additional tasks, promoting a positive work environment.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
- Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
- Provided support during special events, ensuring seamless operations despite increased demands.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Respected guest privacy by discreetly clearing dishes without interrupting conversations.
- Streamlined communication between kitchen and serving staff to enhance overall efficiency during busy periods.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Assisted in inventory management, ensuring adequate supplies of cleaning materials and tableware were available.
- Enhanced operational efficiency, participating in weekly team meetings to discuss improvements in service procedures.
- Contributed to special events setup, efficiently arranging tables and decor according to event specifications.
- Supported team-oriented environment, assisting colleagues during high-volume periods to maintain service standards.
- Improved restaurant ambiance, regularly polishing glassware and silverware to high shine.
- Contributed to safety and cleanliness, meticulously sanitizing tables and chairs according to health guidelines.
- Enhanced customer service by quickly providing clean and well-organized tables ready for new guests.
- Maintained welcoming restaurant atmosphere, contributing to positive customer experiences by keeping dining area neat.
- Streamlined closing procedures, enabling restaurant to close on time by efficiently cleaning and organizing dining area.
- Reduced wait times for seating, efficiently managing flow of guests during peak hours.
- Maintained well-stocked and organized busser station, ensuring quick access to cleaning supplies and tableware.
- Facilitated positive dining experience, greeting guests warmly and assisting with seating arrangements when necessary.
- Collaborated with kitchen team to expedite food orders, ensuring hot and fresh meals were served.
- Provided attentive service and proactively assessed guest needs.
- Greeted customers and provided menus upon arrival to dining room.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Addressed customer complaints and inquiries to verify satisfaction.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Assisted customers with carry-out service.
- Monitored dining room and bar areas for signs of overcrowding.
- Coordinated delivery of food and beverages to tables, ensuring timely service.
- Collaborated with kitchen staff to maintain efficient workflow during peak hours.
- Trained new team members on proper food handling and service protocols.
- Implemented system for tracking customer orders, improving accuracy and satisfaction.
- Enhanced communication with servers to streamline order processing and minimize errors.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
- Provided feedback to kitchen on customer preferences, aiding in menu adjustments.
- Supported waitstaff during peak hours, reducing wait times and improving service efficiency.
- Assisted in training new food runners, improving team efficiency and service quality.
- Increased customer satisfaction with quick and courteous food delivery.
- Monitored dining area to anticipate customer needs, enhancing overall dining experience.
- Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.
- Managed food presentation before delivery, ensuring all dishes met quality standards.
- Contributed to menu knowledge, aiding customers with inquiries and improving their dining experience.
- Facilitated smooth communication flow between kitchen and dining area, ensuring timely order fulfillment.
- Collaborated with kitchen team to correct any order discrepancies, ensuring customer satisfaction.
- Assisted with bussing tables and cleaning up spills.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Assisted bartenders in crafting cocktails by gathering ingredients and tools efficiently.
- Maintained cleanliness of bar area, adhering to health and safety standards consistently.
- Led efforts to optimize workflow efficiency, resulting in improved service speed and customer satisfaction.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Replaced empty kegs and soda syrups.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Assisted in setting up and breaking down bar area for special events.
- Delivered food to customers at bar and tables.
- Learned how to make wide variety of mixed drinks.
- Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
- Greeted customers and provided friendly, knowledgeable service.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
- Demonstrated knowledge of alcohol laws and regulations by properly checking IDs prior to serving alcoholic beverages.
- Checked ID cards and verified bar guests were of legal age.
- Ensured proper storage conditions were met for both perishable and non-perishable items to meet food safety standards.
- Operated POS system to collect payments from customers.
- Supported event planning efforts for private parties held at the establishment, including setup and breakdown of events.
- Contributed to increased sales by effectively upselling menu items when appropriate.
- Improved team morale, trained new barbacks on proper techniques and bar procedures.
- Ensured customer satisfaction, promptly addressed and resolved any complaints related to bar area.
- Optimized storage solutions, rearranged liquor shelves for better space utilization.
- Facilitated smooth workflow by organizing bar layout for easy access to frequently used bottles and tools.
- Supported inventory management, monitored stock levels, and alerted management to low supplies, preventing stockouts.
- Assisted bartenders in creating complex cocktails, speeding up service delivery during peak hours.
- Contributed to creating seasonal drink menus by providing feedback on popular customer choices.
- Promoted to lead barback after demonstrating exceptional work ethic and mastery of bar operations.
- Enhanced team efficiency, coordinated with bartenders to anticipate needs and prepare for upcoming events.
- Improved drink preparation times, pre-mixed popular cocktail bases before peak hours.
- Enhanced bar efficiency by restocking all necessary bar supplies, including liquors, fruits, and ice, before and during service hours.
- Monitored food and beverage supplies, assisting with restocking when needed.
Education
High School Diploma - Culinary
Hollywood High School
1521 N Highland Ave6 2011
Skills
Time management
Attention to detail
Clear communication
Specialty Coffee Making
Cleaning and sanitizing
Table bussing
Decision-making
Team collaboration
Cleaning procedures
Safety awareness
Professional appearance
Cleanliness maintenance
Food running
Workplace safety
Performance improvement
Effective problem solving
Efficient table clearing
Inventory management
Server support
Restaurant etiquette
Food safety
Quality control
Table setting
Food safety practices
Proper glassware handling
Turning tables
Event coordination
Beverage service
Training and coaching
Mentoring
Working under pressure
Positive attitude
Multitasking and organization
Reliability and punctuality
Customer service excellence
Station restocking
Table turnover efficiency
Glassware handling
Tray balancing
Dining room maintenance
Dishwashing and sanitization
Restaurant industry expertise
Table resetting
Table reset
Plate carrying techniques
Dish stacking techniques
Shift flexibility
Dining room cleaning
Teamwork and collaboration
Customer service
Multitasking
Cleaning
Flexible schedule
Problem-solving
Multitasking Abilities
Safe food handling
Supply restocking
Task prioritization
Employee training
Table clearing
Dining room organization
Complaint handling
Timely food delivery
Menu memorization
Wait staff support
Kitchen operations
Kitchen communication
Food processing
Excellent communication
Language fluency
Beverage preparation
Efficient multitasking
Stock rotation
Glassware organization
Glass collection
Supply replenishment
Basic mixology
Bussing tables
Ice replenishment
Glass washing
Bartender support
Spirits restocking
Ice and keg replenishment
Garnish preparation
Bar supply replenishment
Ice restocking
Bartender backup
Keg replacements
Bar organization
Team leadership
Service bar restocking
Cafeteria equipment operations
Catering experience
Teamwork
Problem-solving abilities
Reliability
Adaptability and flexibility
Accomplishments
The Hollywood Roosevelt Hotel
2 Times Consecutively Named Employee of the Quarter! 2016
1 Time Runner up for Employee of the Year! 2016
Certification
ServSafe Certified
RBS Certified
First Aid & CPR Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Busser/Runner/Barback/IRD
The Aster Hotel Hollywood- Lemon Grove Restaurant
08.2025 - Current
Busser/Runner/Barback
SLS Hotel, a Luxury Collection Hotel, Beverly Hills
03.2025 - 07.2025
Busser/Runner/Barback/IRD
Thomson Hollywood Hotel- Bar Lis
08.2021 - 07.2024
Busser/Runner/Barback
The Line Hotel- OpenAire Restaurant
10.2019 - 05.2022
Busser/Runner/Barback
The Hollywood Roosevelt- 25 Degrees Restaurant
01.2014 - 03.2019
High School Diploma - Culinary
Hollywood High School