Cynthia Alonso
Marietta,GA
Summary
Motivated undergraduate student pursuing a BBA in Accounting, seeking an entry-level position in accounting or finance to leverage strong customer service, financial management, and problem-solving skills while contributing to company growth and gaining hands-on industry experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Universal Banker II
Truist Bank
Smyrna, Georgia
08.2023 - Current
- Managed daily banking transactions while ensuring accuracy in financial record-keeping.
- Provided tailored financial solutions and product recommendations to support client goals.
- Recommended banking products based on client needs, leveraging consultative sales techniques.
- Ensured compliance with banking regulations and accounting principles to mitigate risk.
- Utilized analytical skills to resolve client inquiries and improve financial processes.
- Advised clients on suitable banking products, enhancing cross-sell success rates.
Cashier Team Lead
Kale Me Crazy
Marietta, Georgia
08.2022 - 08.2023
- Delivered exceptional customer service in a fast-paced environment, resolving complaints effectively.
- Accurately processed and recorded customer orders to ensure operational efficiency.
- Ensured cleanliness and organization of the dining area to enhance guest experience.
- Maintained compliance with financial and operational policies to support seamless daily operations.
Lead Teller
Cheque Financial
Smyrna, Georgia
06.2021 - 07.2022
- Processed financial transactions, including wire transfers, bill payments, and check cashing exceeding $10,000.
- Ensured confidentiality and accuracy in managing financial data.
- Validated and reconciled transactions while preparing reports for closing.
- Delivered high-quality customer service to create a welcoming environment.
Education
BBA - Accounting And Finance
Kennesaw State University
Kennesaw, GA05-2027
Associate of Science - Business Administration
Georgia Highlands College
Rome, GA07-2025
High School Diploma -
Campbell High School
Smyrna, GA05-2023
Skills
- Bilingual (English and Spanish) communication skills
- Financial transaction processing
- Cash handling and reconciliations
- Financial reporting and management
- Relationship building and problem solving
- Cross-selling financial products
- Proficiency in MS Office Suite
- Accuracy in financial documentation
Certification
- Notary Public, State of Georgia - Commissioned 2024
Timeline
Universal Banker II
Truist Bank
08.2023 - Current
Cashier Team Lead
Kale Me Crazy
08.2022 - 08.2023
Lead Teller
Cheque Financial
06.2021 - 07.2022
BBA - Accounting And Finance
Kennesaw State University
Associate of Science - Business Administration
Georgia Highlands College
High School Diploma -
Campbell High School