Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cynthia Alvarez

Bergenfield

Summary

Newly certified with foundational knowledge in EKG and hands-on experience acquired through academic projects. Proficient in venipuncture and order of draw procedures. Exhibits strong teamwork, problem-solving, and time-management skills. Eager to embark on a career path, ready to make impactful contributions with unwavering commitment and drive.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server/Waitress

The Plank Pizza Company
06.2024 - Current
  • Communicate and service guests based on their needs.
  • Provide recommendations to heighten guest experience.
  • Take accurate food and drink orders, using a POS ordering software.
  • Deliver checks and collect bill repayments
  • Check Customer’s ID to ensure they meet the minimum age requirement for consumption of alcoholic beverages.

Customer Service Representative

K9 Resorts Luxury Pet Hotel
02.2024 - 05.2025
  • Strong phone contact handling skills and active listening.
  • Performing check-in and check-out tasks.
  • Managing online and phone reservations.
  • Provide information about our hotel, available rooms, rates and amenities.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Bear Builder, Sales Lead, & Assistant Manager

Build A Bear Workshop Inc
11.2021 - 02.2024
  • Delegated daily tasks to team members to optimize group productivity.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Pet Care Associate

Pet Smart Corporate Office
09.2020 - 09.2021
  • Cleaned and disinfected living areas to reduce the spread of illness from infected animals.
  • Examined animals for injury or illness and documented symptoms for veterinarian review.
  • Fed pets on schedule and with appropriate food for developmental or health requirements.
  • Monitored pets for signs of distress, injury, and illness and coordinated caring responses.
  • Sought veterinarian attention to facilitate care for sick or

Education

High School Diploma -

Bergenfield High School
Bergenfield, NJ
06.2018

Skills

  • Team management
  • HIPAA compliance
  • Organization
  • PPE use
  • Basic life support
  • Electrocardiogram interpretation
  • Certified in CPR/AED
  • Certified EKG technician (CET)
  • Order of draw
  • Venipuncture technique
  • Professionalism and ethics
  • Capillary puncture
  • Blood glucose testing

Certification

  • CET - EKG Technician
  • First Aid/CPR Certified

Languages

Spanish
Limited Working

Timeline

Server/Waitress

The Plank Pizza Company
06.2024 - Current

Customer Service Representative

K9 Resorts Luxury Pet Hotel
02.2024 - 05.2025

Bear Builder, Sales Lead, & Assistant Manager

Build A Bear Workshop Inc
11.2021 - 02.2024

Pet Care Associate

Pet Smart Corporate Office
09.2020 - 09.2021

High School Diploma -

Bergenfield High School

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