Olivia Williams
Fenton,MI
Summary
Dependable esthetician successfully providing relaxing, high-quality customer service to guests in salon/spa settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level esthetician position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Waitress
The Barn
Fenton, MI
12.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Manager/shift Leader
Gus's Carryout
Brighton, MI
07.2020 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
Education
Esthetician
L'esprit Academy, Canton MI
Canton, MI12.2023
High School Diploma -
Brighton High School
Brighton, MI06.2022
Skills
- Infection Control
- Knowledge of Body Scrubs
- Skin Rejuvenation
- Client Needs Assessment
- Client Intakes
- Scheduling
- Sanitation Maintenance
- Excellent Team Player
- MI Licensed Esthetician
- Skincare product knowledge
- Customized skincare plans
- LED light therapy
- Workforce Management
- Policy Implementation
- Staff Management
- Team Leadership
- Key Performance Indicators
- Staff Training and Development
- Time Management
- Problem Solving
- Organizational Skills
- Team Development
- Goal Setting
- Good Judgment
- Work Planning and Prioritization
- Decision-Making
Timeline
Server/Waitress
The Barn
12.2023 - Current
Manager/shift Leader
Gus's Carryout
07.2020 - Current
Esthetician
L'esprit Academy, Canton MI
High School Diploma -
Brighton High School
Certification
Michigan Esthetician License