Lindsey Johnson
Springfield
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
15
15
years of professional experience
Work History
Server (Waitress)
Far Man Restaurant
11.2022 - Current
- Greet customers.
- Maintain friendly demeanor and customer rapport.
- Take food orders (in-house as well as to go orders/grub hub).
- Serve food to customers.
- Meet customers' needs and expectations per policy and to my ability.
- Pack to go orders.
- Operate cash register.
- Handle money.
- Answer phone.
- Maintain cleanliness and clean dining room.
- Stock product.
caregiver
Gateway Assisted Living
Springfield
09.2017 - 07.2022
- Kept close eye on client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Provided safe mobility support to help patients move around personal and public spaces.
- Conferred with supervisor to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted with daily activities, including dressing guidance, grooming, meal preparation, and medication reminders.
- Kept patients mentally alert by entertaining, conversing, and reading aloud to patients.
- Turned and positioned bed bound patients to prevent bedsores and maintain comfort levels.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Recognized and reported abnormalities and/or changes in patients' health status to case managers.
- Maintained frequent supervision of residents unable to call for assistance.
- Delivered compassionate care to improve and enhance patient lives.
- Kept household areas clean and well-stocked, ran errands, and managed laundry.
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
- Used Microsoft and EMAR to maintain records of medications given and / or refused as well as apparent conditions of patients.
- Maintained a clean and safe environment for residents at the facility.
- Trained new staff on caregiving procedures and best practices in assisted living.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Administered prescribed medications on a timely basis following care plan instructions.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Followed safe lifting and transferring techniques to transport residents.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Reported concerns to nurse supervisor to promote optimal care.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Built strong and trusting rapport with clients and loved ones.
- Monitored clients' activity levels and helped prevent sedentary behavior.
Call Research
Venture Data LLC
04.2010 - 05.2017
- Performed various types of research and documented all findings.
- Performed statistical, qualitative, and quantitative analysis.
- Type 50+ wpm.
- Assured quality control of surveys conducted by call researchers when supervising.
- Demonstrated patience with difficult respondents.
- Communicating positive and constructive criticism to employees conducting research on my shift.
Temp Worker (custodial and stocking assistant positions)
Galt Foundation
Eugene
01.2013 - 09.2013
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Restocked items on shelves and bins to keep inventory available.
- Adhered to company policies, safety procedures, and performance standards.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Maintained a safe work environment through observing and communicating to reduce safety risks.
- Conducted general cleaning tasks, including taking out the garbage and breaking down recycling.
- Assembled cleaning carts and supplies for cleaning crews during introduction at the University of Oregon.
- Completed stock counts on supplies and linens for housing at the University of Oregon.
- Counted, folded, and bagged clean linens to be stored for future use.
- Sorting linens to be laundered off site.
- Deep cleaned and moved furniture for housing at the University of Oregon.
Education
Graduate -
Junction City High School
Junction City, ORLCC
Eugene, ORSkills
- Verbal communication
- Written communication
- First aid
- Safety training
- Infection control
- Aseptic procedures
- Meal planning
- Meal preparation
- Progress documentation
- Mental health training
- Lifting 50 pounds
- Custodial cleaning
- Using industrial cleaners
- Using industrial equipment
- Dish pit experience
- Customer service
- Cash handling
- Food safety
- Team collaboration
- Attention to detail
- Time management
- Adaptability
- Problem solving
- Training new staff
- Calm demeanor
- Cleanliness standards
- Guest engagement
- Multitasking and organization
- Food spoilage prevention
- Task prioritization
- Strong work ethic
- Dining customer service
- Food running
- Food safety practices
- Supply restocking
Awards
Employee of the Month, 02/01/18
Timeline
Server (Waitress)
Far Man Restaurant
11.2022 - Current
caregiver
Gateway Assisted Living
09.2017 - 07.2022
Temp Worker (custodial and stocking assistant positions)
Galt Foundation
01.2013 - 09.2013
Call Research
Venture Data LLC
04.2010 - 05.2017
Graduate -
Junction City High School
LCC