Yovana Rocha
2709 Fairfield Ave. Gretna ,LA
Summary
Compassionate and motivated Radiologic Technology graduate with extensive clinical rotation experience and expected program completion this month. Nearly five years of experience in customer service as a waitress has strengthened my communication, teamwork, multitasking, and ability to remain calm under pressure. Clinical training has provided hands-on experience performing diagnostic imaging procedures, positioning patients, practicing radiation safety, maintaining accurate documentation, and delivering compassionate, patient-centered care. Eager to begin a career as a Radiologic Technologist where I can combine my technical skills, attention to detail, and commitment to providing exceptional patient care.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Waitress/Server
Sabores Del Puerto
Belle Chasse, Louisiana
03.2024 - Current
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Handled customer inquiries and resolved issues promptly.
- Collaborated with kitchen staff to ensure timely food delivery.
- Took and processed customer orders accurately and efficiently.
- Assisted in training new waitstaff on restaurant procedures.
- Maintained cleanliness and organization of dining area and tables.
- Developed positive relationships with regular customers through friendly conversation.
Waitress/Server
Las Cazuelas Mexican Restaurant
Harvey, Louisiana
05.2020 - 11.2022
- Provided exceptional customer service in fast-paced dining environment.
- Took and processed food and beverage orders efficiently.
- Managed cash register and processed guest payments accurately.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted in training new waitstaff on restaurant procedures.
- Maintained cleanliness and organization of dining area.
- Implemented feedback from customers to improve service quality and menu offerings.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Assistant
Law Office of Miriam K. Crespo
Harvey, Louisiana
10.2019 - 12.2019
- Assisted attorneys in preparing legal documents and court filings.
- Managed client communication and scheduled appointments for legal consultations.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Greeted visitors, clients and guests in a professional manner.
- Organized and maintained filing systems for documents and records.
- Handled confidential information with discretion and integrity.
Education
Associate of Applied Science - Radiologic Technology
Delgado Community College
New Orleans, LA12-2026
Skills
- Excellent patient communication
- Equipment operation
- Attention to detail
- Reliability and punctuality
- Bilingual (spanish speaking)
- Critical Thinker
- Efficient at working in fast pace environments
- Verbal communication
- Friendly, positive attitude
- Teamwork and collaboration
- Analytical thinking
- Patient care
- Organized
- Maintain a neat and orderly workspace
- Problem - Solving
- Emotional intelligence
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- AED/CPR certified
Timeline
Waitress/Server
Sabores Del Puerto
03.2024 - Current
Waitress/Server
Las Cazuelas Mexican Restaurant
05.2020 - 11.2022
Assistant
Law Office of Miriam K. Crespo
10.2019 - 12.2019
Associate of Applied Science - Radiologic Technology
Delgado Community College