Cynthia Baumberger
Management
Moses Lake,WA
Summary
I am seeking a position where my past office experiences and managerial expertise can be utilized. I am excited about the opportunity to bring my positive attitude and small-town spirit to a working environment where I can utilize my knowledge, and experiences.
Overview
20
20
years of professional experience
1
1
Management, retail, sales
Work History
Assistant Cook
Moses Lake School District
01.2014 - 06.2014
- Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
- Supported head chef in developing innovative recipes, resulting in higher customer satisfaction.
- Prepared high-quality dishes by following prescribed recipes and adhering to strict quality standards.
- Maintained proper food safety practices, ensuring a healthy and safe dining environment for guests.
Pricing Clerk Coordinator
WinCo Foods
03.2017 - Current
- Improved pricing accuracy by diligently updating and maintaining price changes in the system.
- Enhanced customer satisfaction by promptly addressing inquiries about product prices and discrepancies.
- Streamlined inventory management through accurate labeling of merchandise with correct price tags.
- Collaborated with sales team to ensure promotional pricing was accurately reflected on store displays and signage.
- Supported efficient store operations by verifying the accuracy of price changes during weekly flyer updates.
- Assisted management in making informed decisions on pricing strategies through comprehensive data analysis and reporting trends.
- Optimized workflow efficiency by training new Pricing Clerks on company procedures, systems, and best practices related to their role.
- Played an integral role in successful seasonal sales events by ensuring timely implementation of all associated price changes and promotional materials.
Office Manager, Payroll, Taxes
Express Building Supply / Penhallurick True Value
11.2016 - 02.2017
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Launched quality assurance practices for each phase of development
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Office Manager
Progreso Farms
07.2015 - 11.2016
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Updated reports, managed accounts, and generated reports for company database.
- Managed office operations while scheduling appointments for department managers.
Temporary Business License Clerk
City of Moses Lake
01.2016 - 03.2016
- Enhanced customer satisfaction by efficiently processing license applications and ensuring accuracy in documentation.
- Streamlined the application process for faster turnaround times, resulting in increased positive feedback from applicants.
- Improved office organization by maintaining a well-structured filing system for all important documents and records.
- Assisted in updating licensing policies and procedures to ensure compliance with state regulations and industry standards.
Production Specialist
Genie Industries/Aerotek
01.2013 - 08.2015
- Improved production efficiency by streamlining assembly line processes and optimizing equipment usage.
- Reduced manufacturing waste by implementing quality control measures and conducting regular inspections.
- Enhanced worker safety by developing and enforcing standard operating procedures for all production tasks.
- Collaborated with engineers to refine product designs, resulting in smoother manufacturing processes and higher-quality end products.
Manager/Co-owner
The Tack Shop Western Tack & Apparel
04.2005 - 04.2010
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
- Boosted employee retention rates by fostering a positive work environment, providing growth opportunities, and offering competitive compensation packages.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Developed strong vendor relationships to ensure timely delivery of products while negotiating favorable terms for payments or discounts on bulk purchases.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
- Completed routine store inventories.
- Submitted orders for new inventory.
- Created employee schedules to align coverage with forecasted demands.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Territory Supervisor
Smith Gardens
Bellingham, WA
12.2019 - 12.2023
- Increased sales by establishing strong relationships with key clients and implementing strategic marketing initiatives.
- Managed a team of sales representatives for optimal territory coverage and increased overall productivity.
- Boosted revenue by identifying potential business opportunities within the assigned territory.
- Ensured customer satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted regular performance evaluations for team members, offering constructive feedback and support for continued professional growth.
Education
None -
Western Washington University
Bellingham, WAAA -
Highline Community College
Midway, WA06.1986
Skills
- Administrative and clerical knowledge
- Strong negation and interpersonal communications
- Development of training materials and creative team leadership
- Proficient in MS Word, Office, Excel, Publisher, Outlook, QuickBooks, AS400, PermaTrax and Social media sites
- Record Keeping
- Product Knowledge
- Pricing Strategies
- Report Generation
- Market Research
- Microsoft Excel
- Problem Solving
- Organizational Skills
- Goal Oriented
- Attention to Detail
- Conflict Resolution
- Customer Service
- Inventory Management
- Time Management
- Sales Support
- Decision Making
- Customer Communication
- A/P and A/R Expertise
- Financial Report Creation
- Billing Statement Review
- Quickbooks Mastery
- Data Entry
- Bookkeeping
- Account Management
- Quickbooks
- Payment Transactions
- Purchasing
- Quality Control
- Inquiry Handling
- Invoice Generation
- Correspondence Preparation
- Cost Tracking
- Word Processing
- Management Accounting
- Financial Statement Analysis
- Administrative Support
- Hour Tracking
- Dispute Negotiation
- Microsoft Office
- Billing and Invoicing
- Year-End Reporting
- Vendor Invoice Processing
Accomplishments
- Supervised team of Number staff members.
- Documented and resolved Issue which led to Results.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result by completing Task with accuracy and efficiency.
Timeline
Territory Supervisor
Smith Gardens
12.2019 - 12.2023
Pricing Clerk Coordinator
WinCo Foods
03.2017 - Current
Office Manager, Payroll, Taxes
Express Building Supply / Penhallurick True Value
11.2016 - 02.2017
Temporary Business License Clerk
City of Moses Lake
01.2016 - 03.2016
Office Manager
Progreso Farms
07.2015 - 11.2016
Assistant Cook
Moses Lake School District
01.2014 - 06.2014
Production Specialist
Genie Industries/Aerotek
01.2013 - 08.2015
Manager/Co-owner
The Tack Shop Western Tack & Apparel
04.2005 - 04.2010
None -
Western Washington University
AA -
Highline Community College