Cynthia Bautista
Spring Valley,CA
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Certified Nurse Assistant
Aya Healthcare
10.2021 - Current
- Nursing assistant providing compassionate care under the supervision of registered nurses in UCSD Hospitals
- Responsibilities include daily care tasks such as mobility assistance, personal hygiene assistance, meal services and awareness of patients well being.
- Demonstrated proficient use of medical equipment such as blood pressure monitors and oxygen concentrators for efficient patient care delivery.
- Collaborated with nursing staff to promptly address any concerns or emergencies, prioritizing patient safety and well-being at all times.
- Also pain level and fluid consumption
- Record details of individual patient duties and vitals utilizing an electronic chart recording tablet application.
- Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
Customer Service Representative
HD Supply
02.2020 - 05.2021
- Provide exceptional customer service while handling high volume calls, emails and faxes with recognition of achievements in all 3 categories
- Respond to routine customer inquiries received via call or email
- Assists customers with product selection, answers basic questions, and suggests various product options that are available
- Utilizes a variety of software tools to resolve customer inquiries, conduct order tracking, gather information, and/or attempt troubleshooting and resolution of issues
- Provide guidance throughout the call during the ordering process
- Presents products to support increased sales as appropriate
- Address and resolve post-order questions regarding shipping, billing, and delivery.
Certified Nurse Assistant
Aya Healthcare
05.2019 - 11.2020
- Nursing assistant providing compassionate care under the supervision of registered nurses in UCSD Hospital
- Responsibilities include daily care tasks such as mobility assistance, personal hygiene assistance, meal services and awareness of patients well being
- Schedule vitals check including but not limited to temperature, pulse and blood pressure
- Also pain level and fluid consumption
- Record details of individual patient duties and vitals utilizing an electronic chart recording tablet application.
Certified Nurse Assistant
Villa Rancho Bernardo
02.2018 - 12.2018
- Nursing assistant providing compassionate care in a 299-bed extended care facility
- Responsibilities include daily care tasks such as mobility assistance, personal hygiene assistance, meal services and awareness of patients well being
- Schedule vitals check including but not limited to temperature, pulse and blood pressure
- Also pain level and fluid consumption
- Record details of individual patient duties and vitals utilizing an electronic chart recording tablet application.
Merchandiser
Core-Mark
02.2017 - 12.2017
- Performs customer service for stores of assigned accounts
- Provide merchandising, stocking, pricing, shelf-facing, stock rotating, and product and shelf cleaning
- Reports any merchandise shortages, overages, or inventory sheet errors and may return inappropriate merchandise as needed
- Monitors potential account problems at the store level and reports to the Manager when required
- Rearranges store shelves or display areas as required by each store.
Receptionist/Pharmaceutical
Spring Valley Veterinary Clinic
04.2015 - 02.2017
- Answer incoming telephone calls
- Help with document scanning
- Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment
- Calmed upset/angry customers, researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts
- Checking in clients in our database
- Preparation of medical records
- Filling and refilling medication for clients
- Maintaining office clean and friendly environment.
Receptionist
Cottonwood Canyon Healthcare Center
06.2013 - 04.2015
- Matrix
- Basic filing and booking
- Trust Fund Account Managing Assistance
- Answer incoming telephone calls
- Document scanning, faxing, and copying
- Business Office Assistant
- Receive, sort, and route mail
- Setting up interviews and appointments
- Order, receive, and maintain office supplies.
Education
CNA Certification -
Western Medical Training Center
El Cajon, CA02.2018
High School Diploma -
Mount Miguel High School
Spring Valley, CA06.2012
Skills
- Basic Life Support
- Patient Care
- Confidentiality Maintenance
- Continued Professional Development
- Quality Assurance
- Conflict Resolution
- Strong verbal and written communication skills
- Proven ability to deal promptly with emergency situations
Cellular
(619) 551-2750
Languages
Spanish
Native or Bilingual
Timeline
Certified Nurse Assistant
Aya Healthcare
10.2021 - Current
Customer Service Representative
HD Supply
02.2020 - 05.2021
Certified Nurse Assistant
Aya Healthcare
05.2019 - 11.2020
Certified Nurse Assistant
Villa Rancho Bernardo
02.2018 - 12.2018
Merchandiser
Core-Mark
02.2017 - 12.2017
Receptionist/Pharmaceutical
Spring Valley Veterinary Clinic
04.2015 - 02.2017
Receptionist
Cottonwood Canyon Healthcare Center
06.2013 - 04.2015
CNA Certification -
Western Medical Training Center
High School Diploma -
Mount Miguel High School
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