CYNTHIA BELL
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
14
14
years of professional experience
Work History
Imports Specialist
PACIFIC COAST PRODUCERS
02.2020 - 08.2023
- Managed international logistics team
- Managed and facilitated all inbound ocean, rail and drayage movement crossing international borders to the US
- Negotiated ocean freight quotes for seasonal suppliers for upcoming shipments
- Monitored industry trends to adapt strategies accordingly.
- Ensured all shipping documents adhere to customs regulations
- Negotiated annual ocean freight quotes to analyze and execute yearly service contract renewal
- Generate various reports for scheduling and shipping
- Observed packing operations to verify conformance to specifications.
- Processed and approved freight invoices for payment
- Used transportation management system to perform various functions such as freight update purchase orders to 'at sea' status to monitor inbound inventory via Qlikview, update freight charges and create routes for new suppliers
- Provided sales teams with incoming shipments and inventory tracking reports
Customer Service Representative
PACIFIC COAST PRODUCERS
09.2018 - 02.2020
- Processed purchase orders and input current customer pricing.
- Ensured accuracy on new and revised orders to meet customer satisfaction
- Transferred monthly reports to an Excel spreadsheet for billing purposes.
- Processed bi-weekly and monthly label replenishment reports for submission to various customers
- Provided backup to all foodservice sales teams.
- Dispatched orders to trucking brokers for customer deliveries.
Receptionist/Office Manager
PACIFIC COAST PRODUCERS
02.2012 - 09.2018
- Maintained a professional reception area and greets all incoming clients and guests.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Assisted HR with new hire processing.
- Organized, maintained and updated information in computer databases.
- Assisted Sales Managers in shipping samples to prospective clients.
- Managed scheduling regular building maintenance
- Provided general assistance to all departments as needed
- General office duties including answering and routing all incoming calls, distribution of incoming mail, copying, filing, sorting, data entry and reserving conference rooms.
HR Claims Specialist
MCGEE & THIELEN INSURANCE BROKERS
08.2011 - 11.2011
- Provided workers' compensation claim reports to Claims Adjusters
- Researched and submitted medical, dental, and vision reports to sales brokers to ensure clients were receiving best rates for their employees
- Updated insurance policies for clients who needed to add or drop qualifying participants.
Receptionist / General Clerk
THE STATE BAR OF CALIFORNIA
07.2009 - 08.2011
- Processed payments, paid invoices and maintained monthly invoice log in Excel
- Disbursed payroll reconciled annual budget
- Answered, screened, and routed all incoming calls
- Processed and organized incoming/outgoing mail
- Carried out general office duties including filing, scanning, copying and data entry.
Education
Bachelor of Science in Business Administration -
Southern New Hampshire University
Manchester, NH10.2025
Associate of Science in Business -
San Joaquin Delta College
Stockton, CA05.2018
Skills
- Transportation Coordination
- Administrative Support
- Project Management
- Attention to Detail
- Import Management
- Customer Support
- Payment Calculation
- Reporting Abilities
- Data Entry
- Spreadsheet Management
- Invoice Processing
- Calendar Management
References
References available upon request.
Timeline
Imports Specialist
PACIFIC COAST PRODUCERS
02.2020 - 08.2023
Customer Service Representative
PACIFIC COAST PRODUCERS
09.2018 - 02.2020
Receptionist/Office Manager
PACIFIC COAST PRODUCERS
02.2012 - 09.2018
HR Claims Specialist
MCGEE & THIELEN INSURANCE BROKERS
08.2011 - 11.2011
Receptionist / General Clerk
THE STATE BAR OF CALIFORNIA
07.2009 - 08.2011
Bachelor of Science in Business Administration -
Southern New Hampshire University
Associate of Science in Business -
San Joaquin Delta College