Operations and logistics professional with expertise in inventory management, import coordination, and process optimization. Delivered improvements in inventory accuracy, reducing cost exposure, and streamlining purchasing and reporting processes. Skilled in cross-functional collaboration, vendor management, and data analysis. Proficient in Microsoft Office, AS400, Citrix and Aspen. Six Sigma Green Belt certified with ongoing training in data analytics.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Imports Specialist
Mediterranean Shipping Company
Houston, Tx
07.2025 - Current
Coordinated with external logistics service providers, terminals, and vendors to achieve effective execution of inbound transportation services.
Evaluate shipment exceptions and service performance to identify cost exposure related to detention, demurrage, and accessorial charges, driving timely resolution.
Collaborated with operations and finance teams to prioritize shipments and allocate resources based on cost, urgency, and service level requirements.
Reviewed and validated billing discrepancies and service deviations, facilitating accurate payment and effective cost recovery.
Maintain detailed shipment and service data to support spend tracking, cost analysis, and operational reporting.
Managed high-volume case workflow, averaging 151 cases triaged daily during Q4 peak period.
Focused on case resolution in a separate period, averaging 60+ cases resolved daily in Q3, improving turnaround time and backlog reduction.
Customer Service Representative
US Foods Stockyards
Houston, Tx
08.2024 - 07.2025
Input and adjust customer orders into AS400 to meet specific requirements.
Processed contract purchase orders, direct pays, and online orders to ensure timely fulfillment.
Create production labels for sales orders to ensure product accuracy.
Purchase raw materials, ingredients, and office supplies, optimizing inventory levels and reducing shortages.
Conduct weekly and monthly inventory checks.
Post daily sales reports to accounts receivable.
Executed weekly price adjustments for products, maintaining competitive pricing across all sales channels.
Inbound Expert
Target
Houston, Tx
08.2021 - 09.2024
Coordinated daily unloading of warehouse trucks to ensure timely receipt of goods.
Execute regular inventory audits, identify discrepancies, and contribute to a 10% improvement in inventory accuracy.
Train and mentor warehouse staff, fostering skill development and ensuring efficient operations in a fast-paced environment.
Cross-trained staff in multiple operational roles to enhance team flexibility.
Monitored inventory levels in stockrooms, identifying and reporting discrepancies to maintain accuracy.
Manage purchase orders from external vendors.
Education
Bachelor of Arts - Business Administration
University of Houston
Downtown
Associate of Arts - Business Administration
Lone Star College
Skills
Inventory management
Order processing
Cost analysis
Documentation accuracy
Customer relationship management
Logistics coordination
Certification
• Google Data Analytics Professional Certificate, In Progress • Six Sigma Green Belt, Completed, 05/01/25