Accomplished Imports Specialist with a proven track record at Atlanta Customs Brokers, adept in navigating international trade regulations and fostering vendor relationships. Leveraged expertise in customs compliance and logistics management to minimize fines and streamline import processes. Demonstrates exceptional negotiation and interpersonal skills, ensuring efficient, penalty-free operations.
Hi, I’m
Jacqueline (Lexie) Banks
Hogansville,GA
Summary
Overview
11
years of professional experience
Work History
Atlanta Customs Brokers
Imports Specialist
02.2017 - Current
Job overview
- Coordinated logistics for successful importation of high-value merchandise, ensuring proper handling and transportation arrangements were made.
- Ensured compliance with customs regulations, minimizing fines and penalties associated with noncompliance.
- Served as a subject matter expert on various trade agreements impacting company imports while maintaining an awareness of potential changes and impacts on the business.
- Negotiated freight rates with carriers for international transportation of goods.
- Processed customs declarations and maintained records of customs documents.
- Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
- Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
- Prepared and processed import and export documentation according to customs regulations, laws or procedures.
- Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
- Developed and maintained relationships with customs brokers, freight forwarders and customers.
- Coordinated with shipping and transport companies on behalf of clients.
- Advised customers on transportation options, types of carriers or shipping routes.
- Prepared and submitted Harmonized Tariff Schedules (HTS) codes to US Customs.
- Maintained up-to-date knowledge of US customs regulations and international trade laws.
Interstate Van Lines
Billing Representative
02.2016 - 10.2016
Job overview
- Coordinated with intermediate parties to obtain payments and resolve issues.
- Collaborated closely with sales and customer service teams to ensure seamless communication and issue resolution.
- Achieved consistent performance metrics targets by prioritizing tasks effectively amid fluctuating workloads.
- Received incoming information and entered into database system.
- Improved billing accuracy by thoroughly reviewing and verifying invoice data before submission.
Taco Mac Restaurant
Server
06.2013 - 06.2014
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Valdosta State UniversityValdosta, GA
High School Diploma
University Overview
Skills
- Import Documentation
- International Trade Regulations
- Incoterms Knowledge
- Customs Brokerage
- Trade Compliance
- Freight Forwarding
- HS Classification
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Menu Memorization
- Food Running
- High-volume dining
Timeline
Imports Specialist
Atlanta Customs Brokers
02.2017 - Current
Billing Representative
Interstate Van Lines
02.2016 - 10.2016
Server
Taco Mac Restaurant
06.2013 - 06.2014
Valdosta State University
High School Diploma
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