Cynthia Bell
Indianola,MS
Summary
Results-oriented Inventory Control Manager with expertise in order management, warehouse operations and purchasing. Accomplished in performing regular inventory counts and maintaining records with high level of accuracy. Maintains optimal inventory levels and solves routine and complex problems independently.
Overview
25
25
years of professional experience
Work History
Inventory Control Supervisor
UNFI
Indianola, MS
11.2020 - 07.2024
- Developed corrective action plans when non-compliance issues were detected in the supply chain process.
- Developed detailed reports on inventory levels, cost of goods sold, product shortages, and aging stock items.
- Monitored warehouse operations to ensure accuracy in receiving and shipping procedures.
- Developed strategies for improving efficiency within the supply chain process.
- Resolved any invoice discrepancies with suppliers regarding pricing or quantity errors.
- Reviewed vendor performance metrics such as lead times, fill rates, and damages, to optimize supplier relationships.
- Trained staff on proper inventory control techniques using established policies and procedures.
- Performed root cause analysis when significant discrepancies were identified during audits or cycle counts.
- Identified areas for improvement in existing inventory management processes based on industry best practices.
- Developed and implemented efficient inventory control processes to ensure accurate tracking of stock levels.
- Conducted regular audits to identify discrepancies between physical and system-generated data.
- Ensured compliance with safety regulations by regularly inspecting warehouse equipment and facilities.
- Monitored inventory storage and enforced proper handling and organization.
- Researched item history to identify root cause for discrepancies between inventory and stock records.
- Managed cycle counting activities including reconciliation of variances between physical counts and system records.
Inventory Control Coordinator
UNFI
Indianola, MS
11.2019 - 11.2020
- Analyzed stock levels and recommended reorder points based on usage trends.
- Managed the return process for customers ensuring that returned items were properly documented and credited appropriately.
- Monitored safety stock levels for critical items to ensure availability during peak periods.
- Identified areas where improvements could be made in existing processes or procedures.
- Assisted in researching root causes of inventory discrepancies through analysis of historical transactions.
- Reviewed product specifications to determine shelf life expiration dates for all products.
Warehouse Supervisor
UNFI
Indianola, MS
04.2019 - 11.2019
- Monitored warehouse operations to ensure accuracy and efficiency.
- Enforced company policies related to employee conduct in the workplace.
- Supervised loading and unloading of materials from incoming trucks.
- Provided leadership to motivate staff members to achieve performance goals.
- Resolved customer inquiries regarding order status or delivery issues promptly.
- Ensured compliance with local regulations related to health and safety standards.
- Identified process improvement opportunities within the warehouse environment.
Inventory Control Lead
UNFI
Indianola, MS
06.2014 - 04.2019
- Created reports on weekly and monthly inventory performance metrics.
- Coordinated with internal departments to ensure proper product placement in warehouse locations.
- Prepared purchase orders based on established reorder points.
- Organized physical inventories by performing cycle counts and reconciling differences between actual count and system records.
- Provided training and guidance to new staff members on inventory control procedures.
- Maintained accurate inventory records and conducted regular cycle counts.
- Established systems for monitoring the expiration dates of perishable products.
- Performed daily inspections of equipment used in the warehouse environment.
- Communicated effectively with all departments regarding changes in inventory levels or status.
- Developed processes for tracking returns from customers as well as damaged items returned from vendors.
- Conducted research into cost-saving strategies for purchasing materials and supplies.
- Developed processes for tracking inventory levels, purchases, and deliveries.
- Performed scheduled inventory counts and supply audits.
- Coordinated inventory, stocking and ordering.
- Trained new employees on inventory management practices and procedures.
- Led physical counts and reconciled discrepancies to maintain accurate inventory records.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Manager Trainee
All American Check Cashing
Indianola, MS
08.2013 - 06.2014
- Managed daily operations of a customer service department, including scheduling shifts, assigning tasks, and monitoring productivity levels.
- Collaborated with senior management on strategies for improving operational efficiency across the organization.
- Identified opportunities for process improvements through analyzing customer complaints data.
- Engaged with customers directly via email or phone calls in order to resolve complex inquiries quickly.
- Created detailed monthly reports tracking employee progress and highlighting areas of improvement.
- Organized events designed to promote employee morale throughout the organization.
- Worked closely with customers to understand needs and resolve diverse issues.
- Met with customers to discuss options for selection of products and services.
- Processed customer sales transactions, adjustments and refunds.
- Assisted with opening and closing of retail branch office.
Secretary/Office Manager
Cities Insurance Group
Indianola, MS
08.2004 - 06.2012
- Processed invoices for payment; tracked payments received from vendors and clients.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Assisted with special projects or tasks related to departmental functions upon request.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Reviewed invoices for accuracy before submitting them for payment processing.
- Organized and maintained filing systems for important documents.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Updated contact lists on a regular basis; created new contacts as needed.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Prepared expense reports in accordance with company policies and procedures.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Assisted with accounts receivable and accounts payable functions.
- Greeted visitors and directed to appropriate location or person.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Maintained organized filing system of paper and electronic documents.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Inventory Control Specialist
SUPERVALU Distribution Center
Indianola, MS
06.2000 - 06.2012
- Analyzed current inventory systems and identified areas for improvement or optimization.
- Developed strategies to reduce excess inventory and improve overall efficiency.
- Conducted regular physical inventories of warehouse stock and reported discrepancies.
- Responded quickly to changes in customer demand patterns or production schedules.
- Organized and maintained detailed documentation related to all inventory processes.
- Created reports on stock movements, shortages, overages, and other relevant data points for management review.
- Identified obsolete or slow-moving items that should be removed from the system.
- Implemented new procedures for tracking, receiving, counting, and storing items in the warehouse.
- Performed cycle counts to track product movement in the warehouse as needed.
- Performed cycle counts on daily basis to immediately spot errors and apply remedies.
- Investigated and resolved variances with inventory records.
Inspector
Irvin Automotive
Greenwood, MS
05.1999 - 05.2000
- Performed regular maintenance checks on production lines to identify any issues needing repair or replacement.
- Evaluated the effectiveness of existing quality control systems and made recommendations for changes or improvements as necessary.
- Ensured all products met industry-standard requirements before being released for sale.
- Analyzed data collected during inspections to ensure accuracy and consistency.
Education
Bachelor of Science - Business Information Systems
Ashford University
San Diego, CA05-2012
Bachelor of Science - Computer Science
Mississippi Valley State University
Itta Bena, MSSkills
- Warehouse Operations
- Cycle counting
- Demand forecasting
- Shipping and receiving
- Supply Chain Coordination
- Stock control
- Inventory Audits
- Work Scheduling
- Organizational Skills
- Team Leadership
- Inventory Management
- Continuous Improvement
Timeline
Inventory Control Supervisor
UNFI
11.2020 - 07.2024
Inventory Control Coordinator
UNFI
11.2019 - 11.2020
Warehouse Supervisor
UNFI
04.2019 - 11.2019
Inventory Control Lead
UNFI
06.2014 - 04.2019
Manager Trainee
All American Check Cashing
08.2013 - 06.2014
Secretary/Office Manager
Cities Insurance Group
08.2004 - 06.2012
Inventory Control Specialist
SUPERVALU Distribution Center
06.2000 - 06.2012
Inspector
Irvin Automotive
05.1999 - 05.2000
Bachelor of Science - Business Information Systems
Ashford University
Bachelor of Science - Computer Science
Mississippi Valley State University