Cynthia Beltran
Turlock,CA
Summary
Dynamic Assistant Manager and logistics expert with a proven track record at Spirit Halloween Super Store and Amazon. Excelled in enhancing customer satisfaction and operational efficiency by implementing organized stocking and safety compliance. Skilled in package handling and fostering positive work environments, achieving significant improvements in workplace cleanliness and inventory management.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Spirit Halloween Super Store
Cupertino, CA
09.2024 - 11.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Inbound Stower
Amazon
Tracy, CA
11.2020 - 03.2024
- Demonstrated flexibility, adapting quickly to changes in shift schedules or workload requirements as needed.
- Improved warehouse organization by accurately stowing inbound items in designated locations.
- Ensured accurate inventory counts by diligently scanning and recording all incoming products.
- Separated damaged items from functional ones before placing on shelves.
- Supported safety initiatives through strict adherence to company policies and procedures during the stowing process.
- Participated in regular team meetings to discuss operational improvements and share best practices for efficient stowing processes.
- Increased productivity with diligent work ethic, consistently meeting or exceeding daily stowing targets.
- Maintained high standards of cleanliness in the warehouse, promoting overall operational efficiency.
- Optimized warehouse space utilization by reorganizing product placement based on demand trends and seasonal fluctuations.
- Safely stacked items to maximize space within acceptable safety limits.
- Maintained clean and organized workspaces to uphold safety standards.
Outbound Packer
Amazon
Tracy, CA
11.2020 - 03.2024
- Enhanced customer satisfaction by diligently following special packing instructions for individual orders as needed.
- Proactively identified opportunities for improvements in the packing area, suggesting solutions that led to increased efficiency.
- Adapted to changes in production schedules and adjusted packing priorities accordingly, ensuring timely shipments of all orders.
- Managed time effectively under pressure while maintaining attention to detail when completing high-volume orders within tight deadlines.
- Collaborated with team members to optimize the packing process, resulting in faster order fulfillment times.
- Increased packing efficiency by implementing organized and streamlined packing procedures.
- Reduced errors in outbound packages by conducting thorough quality checks before shipment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Completed daily orders with expert picking and packing of shipments.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
Education
High School Diploma -
Gunderson High School
622 Gaundabert Ln, San Jose CA, 9513606.1996
Skills
- Package handling
- Warehouse Safety
- Workplace Cleanliness
- Order Picking
- Stock organization
- Labeling Accuracy
- Handheld scanner operation
- Following Instructions
- Stocking
- Materials Handling
- Safety Compliance
- Packaging and Labeling
Timeline
Assistant Manager
Spirit Halloween Super Store
09.2024 - 11.2024
Inbound Stower
Amazon
11.2020 - 03.2024
Outbound Packer
Amazon
11.2020 - 03.2024
High School Diploma -
Gunderson High School