Cynthia Berra
Haines City,FL
Summary
Hardworking individual focused on maximizing team productivity
Overview
8
8
years of professional experience
Work History
Attractions Host
Legoland Florida Resort
Winter Haven, FL
11.2021 - Current
- Kept attraction neat and clean, following company policy and safety guidelines.
- Enforced company policies while maintaining cheerful, supportive approach to guests.
- Operated rides to delight guests and contribute to wonderful park experience.
- Helped children and families find favorite attractions and characters to optimize guest experience.
- Submitted work orders and requested immediate assistance when needed to keep attraction in tip-top shape.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
Package Handler
Fed Ex Ground
Davenport, FL
05.2021 - 11.2022
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Assembled, sealed, and loaded packages into correct trucks.
Store Associate
Family Dollar
Haines City, FL
12.2020 - 04.2021
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Logged reports, expenses, receipts, and sales in company database.
Housekeeping Room Attendant
Staff Pro
Winter Haven, FL
02.2016 - 10.2016
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Restocked room supplies such as facial tissues for personal touch with every job.
Education
High School Diploma -
Haines City Senior High School
Haines City, FL05.2021
Skills
- Staff Development
- Seating Assistance
- Public Speaking
- Performance Metric
- Standard Operating Procedure Development
- Organization and Prioritizing Tasks
- Emergency Evacuation Procedures
- Routine Maintenance
- Merchandising
Timeline
Attractions Host
Legoland Florida Resort
11.2021 - Current
Package Handler
Fed Ex Ground
05.2021 - 11.2022
Store Associate
Family Dollar
12.2020 - 04.2021
Housekeeping Room Attendant
Staff Pro
02.2016 - 10.2016
High School Diploma -
Haines City Senior High School