Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Black

Chippewa Falls,WI

Summary

Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team. Computer-savvy and willing to learn to handle diverse office needs. Excels under pressure and flexes easily with changing demands. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Resident Assistant with experience in leadership and administrative duties. Committed to helping residents grow and feel empowered. Proficient in professional speaking, problem-solving, event planning and mediation. Positive attitude, excellent behavior and perfect role model for campus residents.

Overview

34
34
years of professional experience

Work History

Resident Assistant

Lake Hallie Memory Care
Chippewa Falls, WI
09.2023 - 02.2024

Resident Care Assistant

Lake Hallie Memory Care
Chippewa Falls, WI
09.2023 - 02.2024
  • Provided assistance to residents with activities of daily living such as bathing, dressing, grooming, and toileting.
  • Monitored vital signs, including blood pressure, temperature and pulse rate.
  • Assisted in the development of individualized care plans for each resident.
  • Reported changes in resident's condition to Nurse Supervisor.
  • Participated in team meetings to discuss new developments or changes in services provided to residents.
  • Observed and documented any abnormal behaviors or symptoms of illness.

Support Staff Assistant

Tiny tree academy
Chippewa Falls, WI
04.2023 - 06.2023
  • Maintained safety and security of up to 17 children, reducing minor mishaps with stringent supervision and basic safety protocols.
  • Developed and implemented lesson plans and activities for children of various ages.
  • Recorded child behavior, food and medication information for supervisors.
  • Managed crafts and other hands-on activities to engage kids and promote development.

General Production Laborer

Ashley Furniture Distribution Center
Chippewa Falls, WI
09.2022 - 01.2023
  • Set up and operated production machinery according to specific standards and protocols of company.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Monitored production line, watching for pile-ups or jams.
  • Produced quality products by palletizing, packaging and assembling finished items.

General Labor Worker

Seek Staffing
Eau Claire, WI
07.2022 - 10.2022
  • Assisted team members with maintaining orderly and clean workspaces.
  • Maintained awareness of workplace hazards, diligently following department safety protocol.
  • Worked under direct supervision to handle and maintain flow of materials and products in manufacturing areas.
  • Inspected, identified and delivered materials to stocking areas.

Stocker

People Ready Temp Agency
Eau Claire, WI
08.2020 - 08.2022
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Lifted materials of varied weights on regular basis.
  • Faced products on shelves and displays to meet company policies.
  • Replenished items to maintain stock availability.

Support Staff Subsitute Teacher Ass, K-12ssistant

EDU Staffing
Eau Claire, WI
11.2011 - 03.2022
  • Organized and led activities to promote physical, mental and social development.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Implemented hands-on, play-based strategies for experiential learning.
  • Introduced learning activities and imaginative play to teach children to explore.
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Provided classroom instruction outlined in teacher's lesson plans.

Customer Service Agent

Addecco
Eau Claire, WI
06.2019 - 03.2020
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Managed high-volume of inbound and outbound customer calls.
  • Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
  • Reviewed files, records and other obtained documents to respond to customer requests.

Personal Caregiver

Lakeview Hospice Care
Stillwater, MN
01.2009 - 01.2011
  • Maintained clean and well-organized environment for client happiness and safety.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Laundered clothing and bedding to prevent infection.
  • Assisted patients with bathing, dressing, daily hygiene care and grooming.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Cooked appetizing and satisfying meals and snacks.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Engaged with patients and families to provide emotional support and daily living instruction.

Special Education Instructional Assistant

St. Paul school district
Saint Paul, MN
01.1990 - 01.2011
  • Helped students to develop good behavioral habits through positive reinforcement and encouragement in studies as well as discipline and careful use of physical intervention when required.
  • Fostered positive and trusting relationships with students to increase engagement.
  • Delivered specialized classroom instruction to students with developmental disorders.
  • Collaborated with conventional education instructors across multiple departments to optimize student learning.

Bank Teller

Currency Exchange International
St.Paul, MN
01.2008 - 02.2009
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Welcomed customers and offered pleasant service during entire transaction.
  • Reconciled cash and checks against computer records at end of shift.

Education

BBA - Child Development

Post University
Waterbury, CT

Skills

  • Clerical Support
  • Support Services
  • Facility Maintenance
  • Client Transportation
  • Problem-solver
  • Team Player
  • Health and safety compliance

Timeline

Resident Assistant

Lake Hallie Memory Care
09.2023 - 02.2024

Resident Care Assistant

Lake Hallie Memory Care
09.2023 - 02.2024

Support Staff Assistant

Tiny tree academy
04.2023 - 06.2023

General Production Laborer

Ashley Furniture Distribution Center
09.2022 - 01.2023

General Labor Worker

Seek Staffing
07.2022 - 10.2022

Stocker

People Ready Temp Agency
08.2020 - 08.2022

Customer Service Agent

Addecco
06.2019 - 03.2020

Support Staff Subsitute Teacher Ass, K-12ssistant

EDU Staffing
11.2011 - 03.2022

Personal Caregiver

Lakeview Hospice Care
01.2009 - 01.2011

Bank Teller

Currency Exchange International
01.2008 - 02.2009

Special Education Instructional Assistant

St. Paul school district
01.1990 - 01.2011

BBA - Child Development

Post University
Cynthia Black