Summary
Overview
Work History
Education
Skills
Work Availability
Accomplishments
Timeline
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Cynthia Bourgeois

Goodlettsville,TN

Summary

Dynamic Technical Lead at HealthTrust Workforce Solutions with a proven track record in enhancing workforce efficiency through innovative technology solutions. Skilled in document management and office organization, I fostered team communication and established performance metrics, significantly improving customer satisfaction and operational effectiveness.

Technical professional with proven track record in guiding development teams through complex projects. Known for driving impactful results and fostering collaborative team environment. Reliable and adaptable, ensuring project goals are met while leveraging technical expertise and strategic thinking.

Overview

20
20
years of professional experience

Work History

Technical Lead

HealthTrust Workforce Solutions
11.2005 - 08.2025
  • Led cross-functional teams in implementing technology solutions to enhance workforce efficiency.
  • Established performance metrics to monitor team output and drive continuous improvement initiatives.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Managed scheduling and calendar coordination for executive staff, ensuring efficient time management.
  • Implemented filing systems to maintain accurate records, increasing retrieval efficiency and data integrity.

Education

High School Diploma - Business Administration

Trevecca Nazarene University
Nashville, TN
12-2026

No Degree - Business

Meridian Community College
Meridian, MS
12-1992

High School Diploma -

Mount Vernon High School
Mount Vernon, NY
06-1987

Skills

  • Office management
  • Report preparation
  • Document management
  • Faxing documents
  • File organization

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Supervised team of [Number] staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved [Issue] which led to [Results].

Timeline

Technical Lead

HealthTrust Workforce Solutions
11.2005 - 08.2025

High School Diploma - Business Administration

Trevecca Nazarene University

No Degree - Business

Meridian Community College

High School Diploma -

Mount Vernon High School

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