Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Brito

Rochester,NY

Summary

Accomplished logistics and team management professional with extensive experience at the United States Postal Service. Excelled in staff training and development, enhancing team performance by 40%. Expert in strategic planning and complex problem-solving, ensuring efficient operations and superior customer relationship management. Proven leadership and time management skills, driving project success and workforce optimization.

Overview

9
9
years of professional experience

Work History

Manager Logistics/Networks

United Stated Postal Service
Rochester, NY
02.2022 - Current

Responsibilities: Hiring/ Firing, mail navigation in and out of the Rochester area. Provide direction and guidance regarding logistics actives to ensure products are transported appropriately and in an efficient manner.

Manages a team responsible for providing logistics supervision to support the postal service. Makes assignments, monitors performance, and provides direction, guidance, and feedback to team members.

Identifies and provides training opportunities to optimize employee performance and ensure organizational goals are met.

Monitors and reviews time and attendance to five higher level employees, 43 drivers, and 18 contracts.

Supervisor Logistics Operations

United States Postal Service, USPS
Rochester, NY
09.2021 - 02.2022

Supervises a medium size group of craft employees performing arrival and departure scans.

Provides training and monitors performance, ensures overtime usage adheres to applicable local and national contractual agreements and postal policy.

Conducts daily team meetings and stand-up talks with employees. Investigates grievances and responds to inquires from union representatives.

Monitors employees and the workplace to ensure safe and efficient work practices. Identifies safety and health hazards and takes action to resolve issues in a timely manner.

Network Specialist

United States Postal Service
Rochester, NY
11.2019 - 02.2021

Coordinates the dispatching of postal and contractor drivers to ensure timely transport of the mail. Communicates service disruptions or delays to facility managers to provide notification with drivers and suppliers to help resolve delays.

Tracks contract supplier performance to determine if contract performance standards are being met. Addresses performance issues with contractors by investigating root causes, providing guidance such as conducting trainings and conducting contractor meetings.

Documents and maintains contractor paperwork to ensure timely and accurate payments for service rendered.

THS Liason

United States Postal Service
Rochester, NY
10.2018 - 11.2019

Coordinates transportation from the plants to the postal section of the airport.

Documents what mail has arrived and departed the airport to provide that information to the postal facilities.

Provides a bridge between the air network team and the postal team.

Conducts visits at CAIR freight houses, terminal handling suppliers (THS) and other suppliers to ensure mail has been moved and processed in accordance with requirements.

Administrative Assistant

United States Postal Service
Rochester, NY
06.2018 - 10.2018

Produces reports, letters and other documentation using word processing equipment, and monitors peripheral equipment.

Accesses, retrieves and/or updates files and other data maintained on personal or mainframe computers. Sends and receives electronic messages, files and other documentation via the local area network.

Provides standard and advanced secretarial support for a manager and his/her staff. Processes information in accordance with established organizational and functional area administrative practices and procedures,

Career Carrier

United States Postal Service
Rochester, NY
11.2017 - 06.2018

Cases, delivers, and collects mail along a prescribed city routes. Provides customer service with a variety of service.

Sells stamps, stamped paper and money orders, accepts C.O.D., registered, certified, and insured mail and parcels post.

Prepares mail for forwarding and maintains records of change of address information. Prepares a daily trip report and maintains a list of the customers on the route.

Provides mail security at all time.

Head Teacher

Child Time
Rochester, NY
07.2017 - 11.2017

Overseeing the day to day operations of the classroom. Planning, implementing the classroom curriculum, including lesson plans.

Provides daily feedback to parents about their child development.

Communicates with the staff to ensure consistency and clarity. Ensuring all children and staff are safe at all times.

Private Tutor

Self Employed
New York, NY
11.2015 - 05.2017

Assisted students with spanish homework. Provided feedback and encouraged students to speak spanish.

Educated students on the spanish culture, reviewed lesson plans and assingments.

Helped students overcome any problems they might have encountered. Provided accurate pronunciations, along with spelling.

Office Manager

Recess
Brooklyn, NY
06.2015 - 11.2015

Provided weekly schedules to teachers and parents. Documented feedback which was provided to the owners.

Called and scheduled events, took inventory of supplies and restocked what was needed.

Education

Associate of Arts -

American Musical And Dramatic Academy
New York, NY
06.2010

Bachelor of Arts -

New England College
Henniker, NH
06.2008

High School Diploma -

Hammonton High School
Hammonton, NJ
06.2004

Skills

  • Team Leadership
  • Time Management
  • Staff Training and Development
  • Complex Problem-Solving
  • Staff Management
  • Strategic Planning
  • Project Management
  • Customer Relationship Management (CRM)
  • Performance Management
  • Staff Development
  • Schedule Preparation
  • Workforce Management
  • Performance Evaluations

Timeline

Manager Logistics/Networks

United Stated Postal Service
02.2022 - Current

Supervisor Logistics Operations

United States Postal Service, USPS
09.2021 - 02.2022

Network Specialist

United States Postal Service
11.2019 - 02.2021

THS Liason

United States Postal Service
10.2018 - 11.2019

Administrative Assistant

United States Postal Service
06.2018 - 10.2018

Career Carrier

United States Postal Service
11.2017 - 06.2018

Head Teacher

Child Time
07.2017 - 11.2017

Private Tutor

Self Employed
11.2015 - 05.2017

Office Manager

Recess
06.2015 - 11.2015

Associate of Arts -

American Musical And Dramatic Academy

Bachelor of Arts -

New England College

High School Diploma -

Hammonton High School
Cynthia Brito