Cynthia Brown
Starrucca,PA
Summary
Operations professional with substantial experience in optimizing processes and driving operational efficiency. Strong focus on team collaboration and achieving measurable results. Known for adaptability and reliability in dynamic environments.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
16
16
years of professional experience
Work History
Operations Specialist
FNZ Trust Company
09.2020 - Current
- Processed day-to-day operations which includes sending assets and cash to successor custodians, updating account file information, updating address files, answered email questions from the Client Service team and other support teams. Ensure smooth workflow and timely completion of projects.
- Processed volumes in a timely and professional manner.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Collected, arranged, and input information into database system.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
- Collaborated across departments to identify opportunities for process improvements and increased efficiency.
Operations Specialist
State Street Bank and Trust Company
11.2008 - 09.2020
- Processed day-to-day operations which included sending assets and cash to successor custodians, updating account file information, updating address files, answered email questions from the Client Service team and other support teams. Ensured smooth workflow and timely completion of projects.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
- Processed volumes in a timely and professional manner.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Collected, arranged, and input information into database system.
- Collaborated across departments to identify opportunities for process improvements and increased efficiency.
Education
Associate of Science -
Pennsylvania College of Technology
Williamsport, PASkills
- Operational efficiency
- Planning and coordination
- Cross-functional communication
- Project management
Timeline
Operations Specialist
FNZ Trust Company
09.2020 - Current
Operations Specialist
State Street Bank and Trust Company
11.2008 - 09.2020
Associate of Science -
Pennsylvania College of Technology
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