Cynthia Brun
Phenix City,AL
Summary
Qualified Clinic Manager with proven track record in overseeing clinic operations and ensuring high standards of patient care. Successfully managed day-to-day administrative tasks and improved operational efficiency. Demonstrated expertise in team leadership and patient relations.
Overview
4
4
years of professional experience
Work History
Clinic Manager
Mainstreet Family Care
06.2023 - 08.2024
- Hired, trained and supervised employees and Nurse Practitioners to maintain team of high performers.
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Liaison between executive level corporate /regional managers and clinic-level staff
- Developed staff and crisis management
- Operated 4 urgent care clinics across different time zones (EST/CST)
Administrative Assistant
Soleo Health
04.2022 - 06.2023
- Provided administrative support to the Reimbursement and Accounting departments
- Performed duties for the Human Resources department including data entry (HRIS & Payroll)
- Managed programs
- Interacted daily with doctors, pharmacists, clinicians, and payers to achieve optimal patient health outcomes
Quality Analyst 1
Stimlabs
03.2020 - 04.2022
- Worked with internal team members to meet company goals of releasing and distributing final goods
- Remained informed of current regulations on AATB, regenerative medicine industry, and proper document review
- Initial technical review of batch records using good documentation practices, while ensuring accuracy of processed placental tissue prior to release of inventory
Education
M.B.A - Healthcare Management
AMERICAN INTERCONTINENTAL UNIVERSITY
07.2019
B.S. - Health Science and Psychology
KENNESAW STATE UNIVERSITY
12.2015
Skills
- Administrative leadership
- HIPAA compliance
- Employee training
- Clinical management
- Data Entry
- Communication
- Organization
- Staff Development
- Quality Assurance
- Problem Solving
- Attention to Detail
Timeline
Clinic Manager
Mainstreet Family Care
06.2023 - 08.2024
Administrative Assistant
Soleo Health
04.2022 - 06.2023
Quality Analyst 1
Stimlabs
03.2020 - 04.2022
B.S. - Health Science and Psychology
KENNESAW STATE UNIVERSITY
M.B.A - Healthcare Management
AMERICAN INTERCONTINENTAL UNIVERSITY
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