Cynthia Caldwell

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Managed returns, exchanges and refunds in accordance with store policy.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Solved customer challenges by offering relevant products and services.
• Engaged with customers to effectively build rapport and lasting relationships.
• Managed efficient cash register operations.
• Placed special orders for customers.
• Monitored customers for signs of security concerns and escalated issues to management.

• Edited and proofread legal documents to verify accuracy.
• Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
• Revised and finalized letters, briefs, and memos.
• Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
• Assisted counsel in preparing answers, providing documentation, and information for discovery request.
• Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.

Medical defense liability, successions, Powers of Attorney

• Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
• Edited and proofread legal documents to verify accuracy.
• Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
• Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
• Assisted counsel in preparing answers, providing documentation, and information for discovery request.
• Prepared legal briefs, motions, and pleadings.
• Conferred with clients and other involved parties to gather and track case information.
• Liaised with other paralegals and legal staff to complete common tasks on schedule.
• Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
• Communicated pertinent information to clients via phone, email, and mail.
• Revised and finalized letters, briefs, and memos.
• Interviewed clients to obtain information relevant to cases.
• Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
• Contacted witnesses to testify under oath at court hearings.
• Plaintiff cases (bodily injury and other), insurance defense.