Cynthia Caldwell
Rock Hill,SC
Summary
Data Operations Specialist at Tenet Healthcare Corporation with expertise in data entry and database management. Proven ability to maintain patient confidentiality while ensuring accuracy and efficiency. Recognized for exceptional organizational skills and attention to detail, contributing to streamlined operations and enhanced data integrity. Committed to delivering outstanding customer service.
Overview
38
38
years of professional experience
Work History
Data Operations Specialist
Tenet Healthcare Corporation
Rock Hill, SC
09.1990 - 08.2023
- Reviewed source documents for accuracy before entering data into electronic health records.
- Entered large volumes of numerical and alpha-numeric data into appropriate databases quickly and accurately.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Analyzed reports generated from the database management system to identify any potential errors or inconsistencies in the system's performance.
- Performed regular audits of existing databases to identify potential problems and issues.
- Emailed completed documents to supervisors and co-workers to confirm accuracy.
- Maintained patient confidentiality in compliance with HIPAA regulations.
- Executed database backups to protect critical information and data integrity.
- Organized patient charts, compiling medical histories, lab results, and consents.
- Scanned documents into electronic health record system according to established procedures.
- Greeted patients and visitors in a courteous and professional manner.
- Greeted patients upon arrival to the ER and provided them with necessary forms to complete.
- Explained various admission forms and policies, acquiring signatures for consent.
- Answered incoming phone calls and directed callers to appropriate departments and personnel.
- Assisted with other clerical duties such as filing, typing, photocopying, scanning, faxing, sorting mail.
- Adhered to compliance and privacy policies and procedures to maintain confidentiality and information protection.
Hotel Night Auditor
Heritage Grand Hotel
Fort Mill, SC
08.1985 - 08.1990
- Performed nightly audit of rooms' charges, taxes, settlements, and credit card postings.
- Prepared daily financial reports to ensure accurate account balances.
- Audited and balanced cash and credit transactions daily and reset register for next day's operations.
- Scheduled reservation requests and maintained accurate records of bookings.
- Assisted guests with check-in and check-out procedures as needed.
- Answered and routed incoming calls on a multi-line PBX switchboard.
- Provided excellent customer service while maintaining a friendly attitude towards guests at all times.
Education
Certificate - Tourism And Travel
ACT Travel School
Pompano Beach, FL08-1985
High School Diploma -
Rock Hill High
Rock Hill, SC06-1984
Graduate Certificate - EKG Technician
National Telemetry Association
Dearborn, MISkills
- Data entry and database management
- Typing accuracy
- Multitasking abilities
- Organizational skills
- Microsoft Office expertise
- Electronic health records management
- Confidentiality
- Customer service excellence
- Attention to detail
- Time management skills
- Effective communication strategies
- HIPAA compliance
Timeline
Data Operations Specialist
Tenet Healthcare Corporation
09.1990 - 08.2023
Hotel Night Auditor
Heritage Grand Hotel
08.1985 - 08.1990
Certificate - Tourism And Travel
ACT Travel School
High School Diploma -
Rock Hill High
Graduate Certificate - EKG Technician
National Telemetry Association