Summary
Overview
Work History
Skills
Timeline
Generic

Cynthia Cannon

Charlotte,NC

Summary

Results-driven sales professional with expertise in relationship building, market analysis, and strategic planning. Proven track record of driving revenue growth and enhancing customer satisfaction through tailored solutions in the municipal and federal sectors.

Overview

29
29
years of professional experience

Work History

Municipal Outside Sales Representative

Fortiline Waterworks
Upstate, SC & NW GA
09.2024 - 04.2026
  • Cultivated relationships with clients to identify waterworks solutions tailored to specific needs.
  • Conducted product presentations and demonstrations, enhancing customer understanding of offerings.
  • Managed sales pipeline effectively, ensuring timely follow-ups and closing opportunities.
  • Collaborated with internal teams to streamline order processing and improve customer satisfaction.
  • Developed territory plans to maximize outreach and drive revenue growth in assigned regions.
  • Analyzed market trends to identify new business opportunities and adjust sales strategies accordingly.
  • Provided ongoing support to clients, addressing concerns and ensuring product compliance with regulations.

Municipal Specifications Manager

Harco Fittings
Lynchburg, VA
07.2023 - 07.2024
  • Managed municipal customers in the Southeast by providing recommendations and solutions to optimize Waterworks Infrastructure Systems.
  • Provided recommendations on various Waterworks improvements which would enhance and improve efficiencies and prove ROI for their services.
  • Worked with C-Level Management as well as Public Utilities Directors, Purchasing Directors, and Customer Service to ensure they understood our recommendations and were comfortable utilizing our Systems.

Federal Outside Sales Representative

MSC Industrial Direct
Norfolk, VA
07.2018 - 04.2023
  • Managed a portfolio of various military bases and select federal customers in NC & VA, ensuring consistent service and support
  • Developed and maintained relationships with key accounts to drive sales growth.
  • Conducted market analysis to identify new business opportunities and customer needs.
  • Collaborated with internal teams to ensure timely delivery of products and services.
  • Negotiated pricing and terms with clients, fostering long-term partnerships.
  • Presented product demonstrations and training to customers, enhancing their understanding of offerings.
  • Negotiated pricing and terms with clients, fostering

long-term partnerships.

  • Monitored industry trends and competitor activities to strategize sales approaches effectively.
  • Worked with Prime Vendors to source to secure Federal Funding for Multi Year Contracts.
  • Exceeded monthly sales targets and quotas consistently.

Business Development Manager

Telecommunication Resources Inc.
Denver, NC
09.1997 - 07.2018
  • Provided voice/date structured cabling, voice/data networks, phone systems, network connectivity, cellular connectivity, and video systems based on customer needs.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed strategic partnerships to enhance service offerings and expand market reach.
  • Led cross-functional teams to identify growth opportunities and implement targeted business initiatives.
  • Analyzed market trends and competitor activities to inform strategic decision-making processes.
  • Cultivated relationships with key clients, driving customer retention and satisfaction improvement initiatives.
  • Negotiated and closed long-term agreements with new clients in assigned territory.

Skills

  • Relationship building
  • Motivated team player
  • Problem-solving
  • Customer Service-oriented
  • Account management
  • Team leadership
  • Business development
  • Persuasive negotiator
  • Strategic account development

Timeline

Municipal Outside Sales Representative

Fortiline Waterworks
09.2024 - 04.2026

Municipal Specifications Manager

Harco Fittings
07.2023 - 07.2024

Federal Outside Sales Representative

MSC Industrial Direct
07.2018 - 04.2023

Business Development Manager

Telecommunication Resources Inc.
09.1997 - 07.2018
Cynthia Cannon