Cynthia Carbajal
Damascus,MD
Summary
Driven Retail Sales Associate with proven success at Gap Factory Outlet, adept in customer service and problem-solving. Excelled in teamwork, consistently exceeding sales targets through effective collaboration and store maintenance. Skilled in cash handling and organization, enhancing shopping experiences and fostering customer loyalty. Demonstrated ability to adapt to flexible schedules, ensuring operational excellence.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Gap Factory Outlet
04.2023 - 11.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Retail Sales Associate
TJ Maxx, TJX Companies
07.2022 - 03.2023
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Bachelor Of Science - Criminal Justice
Towson University
Baltimore, MDHigh School Diploma -
Damascus High School
Damascus, MD06.2023
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Time management
- Cash handling
- Store opening and closing
- Flexible schedule
- Store maintenance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Retail Sales Associate
Gap Factory Outlet
04.2023 - 11.2024
Retail Sales Associate
TJ Maxx, TJX Companies
07.2022 - 03.2023
Bachelor Of Science - Criminal Justice
Towson University
High School Diploma -
Damascus High School
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