Cynthia Carbajal
Phoenix
Summary
Results-driven Leasing Consultant known for high productivity and efficient task completion. Specialize in customer service, negotiation, and market analysis to ensure optimal leasing outcomes. Excel in communication, problem-solving, and adaptability, employing these soft skills to meet diverse client needs and achieve management goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Chamberlin + Associates
Mesa/Tempe
06.2025 - Current
- Support property management operations by assisting with leasing, resident relations, documentation, and daily administrative tasks.
- Conduct property tours, respond to prospective resident inquiries, and follow up on leads to support occupancy goals.
- Process rental applications, prepare lease agreements, and maintain accurate, compliant resident files.
- Assist with rent collection, renewals, and resident account management while ensuring proper documentation.
- Coordinate and track maintenance requests, communicate updates to residents, and follow up with maintenance teams to ensure timely resolution.
- Collaborate closely with property managers and site teams to ensure smooth daily operations and high resident satisfaction.
Preschool Teacher
Nana's Place & Preschool Academy
Glendale
09.2014 - 05.2025
- Streamlined daily operations by maintaining detailed records, reports, and schedules.
- Developed engaging lesson plans for diverse preschool age groups.
- Delivered consistent customer service through proactive communication with families.
- Resolved concerns and coordinated needs effectively to enhance service quality.
- Established organized environments prioritizing responsiveness and relationship-building.
- Cultivated problem-solving skills essential for effective property management and leasing.
- Demonstrated strong multitasking abilities in managing diverse responsibilities.
- Strengthened communication skills while addressing client inquiries and concerns.
Front Desk / Customer Service Representative
Infiniti on Camelback
08.2015 - 05.2016
- Greeted and assisted customers promptly and professionally, creating positive first impressions.
- Managed a high volume of inbound calls using a multi-line phone system.
- Routed inquiries efficiently and provided accurate information and follow-up support.
- Supported smooth daily operations through organization, communication, and customer service excellence.
Education
High School Diploma -
Washington High School
Phoenix06-2014
Skills
- Property management support
- Leasing and resident relations
- Rent collection and renewals
- Maintenance coordination
- Lease administration and compliance
- Property tours and lead management
- CRM and property management systems
- Customer service and conflict resolution
- Data entry and recordkeeping
- Time management and organization
- Compliance documentation
- Resident account management
- Effective communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Fair Housing Certification
Timeline
Leasing Consultant
Chamberlin + Associates
06.2025 - Current
Front Desk / Customer Service Representative
Infiniti on Camelback
08.2015 - 05.2016
Preschool Teacher
Nana's Place & Preschool Academy
09.2014 - 05.2025
High School Diploma -
Washington High School