Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Cervantes

Humble

Summary

Dynamic professional with a proven track record at O'Reilly Auto Parts, excelling in customer service and conflict resolution. Skilled in inventory management and employee training, I consistently enhance team collaboration and ensure safety compliance, driving operational efficiency and improving customer satisfaction.

Overview

15
15
years of professional experience

Work History

Catering Runner

Compass Group USA
Houston
11.2024 - Current
  • Cleaned and maintained work areas on a regular basis.
  • Resolved customer complaints in a courteous and professional manner.
  • Loaded and unloaded vehicles with merchandise for delivery or pickup.

Asst.Manager

Oriellys Auto Parts
HOUSTON
11.2020 - 10.2024
  • Ensured compliance with safety regulations and company policies.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Managed customer service inquiries and complaints in a timely manner.

Manufacturing Associate

Cyberonics Inc.
Houston
03.2010 - 06.2015
  • Adjust machine settings according to product specifications or process changes.
  • Collaborate with other team members to improve production processes while ensuring safety protocols are followed at all times.
  • Maintain records of production, quality control, and machine maintenance activities.

Education

High School Diploma -

James Pace High School
Brownsville, TX
06-1994

Skills

  • Customer service
  • Conflict resolution
  • Inventory management
  • Order processing
  • Safety compliance
  • Team collaboration
  • Employee training
  • Time management
  • Quality control
  • Problem solving

Timeline

Catering Runner

Compass Group USA
11.2024 - Current

Asst.Manager

Oriellys Auto Parts
11.2020 - 10.2024

Manufacturing Associate

Cyberonics Inc.
03.2010 - 06.2015

High School Diploma -

James Pace High School

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