Josh Lawson
Summary
Hardworking and dependable restaurant employee with a proven track record in enhancing customer experiences , building strong relationships , and streamlining service operations (notably at Holdren's Steak & Seafood).
I excel in fast-paced environments where my experience working film/tv production on sets and in the field compliments my many years of work in the food industry. I am eager to join a strong team to provide warm service to guests, and to continue expanding my own personal skillsets.
Overview
13
13
years of professional experience
Work History
Server | Food Runner | Catering
Holdren's Steak & Seafood
08.2016 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables and/or parties simultaneously without compromising service quality.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Collaborated with management to plan and execute successful catering events.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Olive Garden
09.2014 - 08.2016
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Pizza Maker | Cashier | Assist. Manager
Papa Murphy's
03.2012 - 08.2014
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Greeted customers entering store and responded promptly to customer needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Videographer
Independent
07.2019 - Current
- Produced videos according to client specifications, including desired length, style and pace.
- Operated cameras, lighting equipment, and audio gear proficiently to produce high-quality footage in various environments.
- Used the Adobe Suite, and occasionally Avid programs to edit footage, audio, graphics, and effects.
- Developed creative approaches to video production to create unique and engaging content.
Education
Associate of Arts - Film Production
Santa Barbara City College
Santa Barbara, CASkills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Safe Food Handling
Menu Memorization
Food Running
Sales expertise
Video Production
Editing skills
Equipment Setup
Hobbies
I enjoy nature, stories, music, basketball, and spending time with family/friends.
Timeline
Videographer
Independent
07.2019 - Current
Server | Food Runner | Catering
Holdren's Steak & Seafood
08.2016 - 03.2020
Server
Olive Garden
09.2014 - 08.2016
Pizza Maker | Cashier | Assist. Manager
Papa Murphy's
03.2012 - 08.2014
Associate of Arts - Film Production
Santa Barbara City College
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