Isaac Guzman
El Paso,TX
Summary
I wish to obtain a position that will allow me to expand my skills and experience. I also would like to expand my career options beyond the food industry. I consider myself to be a hard working, dependable, and trustworthy individual.
Overview
5
5
years of professional experience
Work History
Food Runner/Food Server
Chilis's Bar And Grill
El Paso, TX
06.2022 - Current
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Food Server
Logans Roadhouse Grill
El Paso, TX
01.2022 - 06.2022
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
- Increased sales by upselling appetizers, desserts, and specialty beverages.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Provided exceptional service to large parties, coordinating with the team for smooth operations.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Promoted daily specials strategically, driving additional revenue through targeted recommendations based on guest preferences.
- Established rapport with regular customers, fostering loyalty through personalized service experiences.
Food Server
Noodles And Dumplings
El Paso, TX
04.2019 - 09.2019
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.
Education
GED -
Premier High School
El Paso, TXSkills
- Kitchen Support
- Foodservice
- Server Support
- Table Setting
- Safe Food Handling
- POS Systems
- Time Management
- Strong Work Ethic
- Effective Multitasking
- Quick Learner
- Performance Improvement
- Cleaning and sanitizing
- Cash Handling
Timeline
Food Runner/Food Server
Chilis's Bar And Grill
06.2022 - Current
Food Server
Logans Roadhouse Grill
01.2022 - 06.2022
Food Server
Noodles And Dumplings
04.2019 - 09.2019
GED -
Premier High School