Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Christensen

Guthrie,OK

Summary

Dynamic healthcare professional with extensive experience at Westview Cottages, adept at managing medication and enhancing residents' daily living skills. Proven ability to train staff and solve problems in high-stress environments, ensuring quality care and operational efficiency. Strong communicator with a focus on improving patient satisfaction and team performance.

Overview

8
8
years of professional experience

Work History

CMA

Westview Cottages
Guthrie, OK
06.2024 - 12.2025

Managed and maintained medications for 20 residents, including inventory and reorders of medications.

Preformed basic medical assistance when needed.

Helped residents with daily life skills, hygine, dressing and meals.

Did daily tasks together to educate residents on life skills

CNA

Willow Creek Nursing
Guthrie, OK
07.2021 - 06.2024

Was responsible for basic care for elderly residents. Including daily necessities, hygine and feeding. Helped with any needs during the day including getting up and out of bed, toileting and basic care.

Shift Lead

Tacobell
Guthrie, OK
01.2018 - 03.2021
  • Supervised daily operations to ensure efficient service and adherence to quality standards.
  • Trained and mentored team members on best practices and customer service techniques.
  • Managed inventory control processes, optimizing stock levels and reducing waste.
  • Coordinated shift schedules to maximize productivity and meet staffing needs effectively.
  • Implemented new procedures that improved order accuracy and reduced wait times for customers.
  • Resolved customer complaints with professionalism, ensuring satisfaction and fostering loyalty.
  • Collaborated with management on promotional campaigns, driving sales through effective execution of initiatives.
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained and mentored new employees to maximize team performance.

Education

Cosmetology -

Niles School of Cosmology
Niles, IL
05-2010

High School Diploma -

Maine Township High School South
Park Ridge, IL
06-1999

Skills

Good communication skills

Problem solving in high stress situations

Employee training

Timeline

CMA

Westview Cottages
06.2024 - 12.2025

CNA

Willow Creek Nursing
07.2021 - 06.2024

Shift Lead

Tacobell
01.2018 - 03.2021

Cosmetology -

Niles School of Cosmology

High School Diploma -

Maine Township High School South
Cynthia Christensen