Certified Medical Assistant with background in patient care, medical documentation and office management. Strengths include thoroughness in conducting clinical procedures, coordinating patient care and effectively managing records. Previous roles have demonstrated an ability in improving workflow processes, ensuring quality compliance and enhancing patient satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
CMA
Patient's Choice Primary Care
Dublin, VA
02.2024 - Current
Administered medications under physician's supervision.
Measured vital signs and took medical histories to prepare patients for examination.
Documented all activities accurately into electronic medical records system.
Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Collected, labeled and stored laboratory specimens properly prior to testing.
Ensured compliance with applicable laws and regulations pertaining to patient safety.
Performed laboratory tests such as urinalysis and blood glucose monitoring, following established protocols.
Responded to patient callbacks and phone-in prescription refill requests.
Communicated with pharmacies for prescription refills on behalf of supervising physician.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Processed orders for medical supplies and lab equipment.
Admix Technician Tier III
Carilion Roanoke Memorial Hospital
Roanoke, VA
11.2021 - 12.2023
Trained new technicians in the preparation and dispensing of IV medications.
Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
Verified that compounded products met USP 797 requirements prior to release into stock supply.
Adhered to safety guidelines when handling hazardous materials such as chemotherapy drugs.
Compounded sterile preparations using aseptic technique while adhering to USP Chapter 795 guidelines.
Calculated drug dosages accurately based on patient weight, height, age and other factors.
Confirmed patient prescriptions for accuracy before beginning compounding process.
Prepared and filled syringes, vials and IV admixtures with accuracy according to established protocols.
Performed daily maintenance on laminar flow hoods, clean rooms and other equipment used in compounding operations.
IV Technician -Chemo Senior Tech
Blue Ridge Cancer Center
Salem, VA
08.2022 - 07.2023
Ensured proper handling and disposal of hazardous materials used in the IV process.
Received written prescription or refill requests, verifying information for completeness and accuracy.
Assisted with the preparation, packaging, labeling and delivery of IV medications.
Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
Cleaned and maintained equipment or work areas according to prescribed methods.
Participated in team meetings regarding changes in policies, procedures, products and services related to IV therapy.
Provided assistance to nurses in monitoring patient response to treatment and medication administered through an IV line.
Maintained accurate records of all IV treatments provided to patients.
Mixed pharmaceutical preparations according to written prescriptions.
Ordered, labeled and counted stock of medications and entered inventory data into computer.
Prepared solutions for infusion according to physician orders or established protocols.
Observed patient closely during medication administration for adverse reactions.
Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
Verified that correct medication was being administered at appropriate dose rate.
Pharmacy Technician
Martins Pharmacy
Pulaski, VA
06.2015 - 09.2021
Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
Answered telephones to respond to questions or requests.
Flagged potential side effects and allergies to prescribed medications for patients.
Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Assisted pharmacists in filling prescriptions accurately and efficiently.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Mixed pharmaceutical preparations according to written prescriptions.
Verified prescriptions and drug labels, documents and packages.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Managed filing of prescriptions, both electronically and manually.
Assisted pharmacists in compounding sterile products according to state regulations.
Provided customer service to patients by answering questions about medications and health-related topics.
Assisted in training new employees on pharmacy procedures.
Pharmacy Technician
LewisGale Hospital Pulaski
Pulaski, Virginia
06.2007 - 11.2017
Answered telephones to respond to questions or requests.
Flagged potential side effects and allergies to prescribed medications for patients.
Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
Assisted pharmacists in filling prescriptions accurately and efficiently.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Mixed pharmaceutical preparations according to written prescriptions.
Received and stored incoming supplies and informed supervisors of stock needs and shortages.
Verified prescriptions and drug labels, documents and packages.
Managed medication inventory, including ordering and restocking medications as necessary.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Assisted in training new employees on pharmacy procedures.
Maintained proper storage and security conditions for drugs.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Monitored inventory levels of commonly used drugs and placed orders when necessary.
Performed regular medication audits to ensure compliance with regulatory standards.
Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
Cleaned and maintained equipment or work areas according to prescribed methods.
Checked medications for content, accuracy and completeness of drug packaging and labeling.
Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Education
Some College (No Degree) - General Studies
New River Community College
Dublin, VA
Some College (No Degree) - Recreational Therapy
Radford University
Radford, VA
Skills
Time management
Problem resolution
Verbal communication
Good Telephone Etiquette
Great with people
Extremely organized
Great multitasker
Self-driven
Great team player
Certification
LPT 2/2008
CCMA 3/24
CPR AED and First Aid Certified (renewed 8/24)
Timeline
CMA
Patient's Choice Primary Care
02.2024 - Current
IV Technician -Chemo Senior Tech
Blue Ridge Cancer Center
08.2022 - 07.2023
Admix Technician Tier III
Carilion Roanoke Memorial Hospital
11.2021 - 12.2023
Pharmacy Technician
Martins Pharmacy
06.2015 - 09.2021
Pharmacy Technician
LewisGale Hospital Pulaski
06.2007 - 11.2017
Some College (No Degree) - General Studies
New River Community College
Some College (No Degree) - Recreational Therapy
Radford University
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