Cynthia "Cj" Duce
SHerman,USA
Summary
Hardworking and passionate job seeker individual with hands-on experience in Serving and Bartending and talent for navigating challenges. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cleaning Aoartments
Parkes Place LIVENJOY MNGMT
Sherman, TX
12.2025 - 06.2026
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Maintained cleanliness and sanitation in designated areas following safety protocols.
- Operated cleaning equipment, including floor scrubbers and high-pressure washers, effectively.
- Conducted inspections to identify areas requiring additional attention or maintenance.
- Developed cleaning checklists to enhance consistency and accountability among staff.
Server/Bartender
Papa Gallos
Celina, TX
11.2025 - 02.2026
- Made an outstanding Client base. Made/Served drinks and food to hundreds of patrons each day greeting with a smile and product knowledge. Outgoing friendly, efficient, hard working Team player. Take orders using P.o.s system Toast.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server/Bartender
Red Lobster
St George, UT
10.2023 - 07.2025
- Serve food with outstanding customer service, Upsell appropriate food and drinks (when applicable). Help Team members run and serve food and drinks. Product knowledge and P.o.s system knowledge using Micros.
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Managed multiple tables efficiently, prioritizing guest needs and maintaining service flow.
- Assisted in training new staff on restaurant procedures and menu knowledge.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Handled cash transactions accurately, maintaining accountability for daily sales reports.
- Implemented suggestions for menu improvements based on customer feedback and preferences.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Server/Bartender
Buffalo Wild Wings
Salt lake City, UT
01.2022 - 10.2023
- Create a personalized fun experience serving wings and beers. Bussing Tables, hosting, greeting guests with appropriate phrases. Helped unofficially Manage while Lead Bartender.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
Education
Associates Degree - Business
Whatcom Community College
Bellingham07-2013
Diploma -
Option High School
Bellingham07-2012
Skills
- Skilled in operating and troubleshooting Clover, Toast, Square, Micros, and Aloha POS systems
- Targeted upselling
- Simultaneous task management
- Resilience during peak hours
- Engaging customer interactions
- Availability for all shift
- Service excellence
- Prioritization and scheduling
- Consistent reliability
- Analytical problem-solving
- Comprehensive cleaning skills
- Meticulous attention to accuracy
- Approachable demeanor
- Effective team collaboration
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Calm under pressure
- Attentive listening
- Effective prioritization
- Decision-making
- Verbal communication
- Flexible and adaptable
- Trustworthy and diligent
- Hardworking and responsible
- Self-motivated and disciplined
- Organizational skills
- Clear communication
- Friendly, positive attitude
Certification
- Food Handlers Permit TEXAS 2026
- SafeServe Alcohol Texas Permit 2026
Timeline
Cleaning Aoartments
Parkes Place LIVENJOY MNGMT
12.2025 - 06.2026
Server/Bartender
Papa Gallos
11.2025 - 02.2026
Server/Bartender
Red Lobster
10.2023 - 07.2025
Server/Bartender
Buffalo Wild Wings
01.2022 - 10.2023
Associates Degree - Business
Whatcom Community College
Diploma -
Option High School
AWARDS
- Texas Food Handlers Permit EXP June 17th 2019
- TABS Alcohol Serving Certificate EXP: June 16 2028