Cynthia Clark

Work History

Jackson County Medical Care Facility

Jackson , Mi

03.2021 - Current

Responsible for reviewing patients medical records and transforming the healthcare diagnosis into ICD-10 codes to be utilized for billing purposes
Maintain and process patient medical records in accordance with state, federal, and local standards
Issue medical records to persons and agencies according to laws
Obtain authorizations from multiple insurance carriers for various levels of care
Furnish patient treatment information to insurance companies in compliance with established parameters
Conduct and coordinate the development and completion of the resident assessment (MDS) in accordance with state and federal regulations and the policies and goals of the facility
Assist with chart audits to monitor the quality of documentation
Set schedules for staff to start and complete MDS assessments and care plan meetings
Train staff in correct techniques for completing and signing MDS assessments

Martinrea LLC

Jonesville , MI

08.2019 - 03.2021

Assisted with the development and implementation of health & wellness and safety education programs
Employed nursing skills to evaluate patient care needs, prioritize treatment and maintain patient flow
Collaborated with physicians or other licensed practitioners to arrange further medical treatment
Liased between employees with health concerns and supervisors, maintaining medical confidentiality to communicate work status and coordinate return to work accommodations
Assisted with accident investigation to identify root cause analysis of all incidents and near-misses
Educated employees on preventative measures against occupational hazards

Elara Caring Healthcare

Jackson , MI

09.2015 - 08.2019

Managed the referral process, received verbal orders, processed intake referrals
Collaborated with multiple providers to process new patient referrals effectively and efficiently
Interacted professionally with patients and/or providers
Offered empathetic support and professional guidance to patients
Established and maintained effective and efficient systems for patient referral, paper flow, and communications
Provided physicians and other medical personnel with patient assessment details and answered patient care-related questions
Displayed functional familiarity with Medicare, Medicaid and private insurance coverage protocols
Perform chart audits to monitor the quality of documentation
Followed up on outstanding clinical items within established timelines for optimal care delivery
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices
Followed all personal and health data procedures to effectively comply with
HIPAA laws and prevent information breaches

Jackson County Medical Care Facility

Jackson , MI

08.2005 - 08.2015

Helped develop comprehensive resident assessment and care plans for 194-bed facility.
Trained and supervised health care workers conducting resident assessments.
Developed data management plans and reports, validation procedures and data entry processes.
Verified quality of assessments in accurately reflecting physical, mental and psychosocial status of each resident.
Coordinated completion of resident assessments in accordance with current federal and state regulations.
Reviewed and validated care plan reports and monitored follow-up actions to identify systemic deficiencies.