Cynthia Cooper
Wethersfield,CT
Summary
Dedicated Psychiatric Technician with over 18 years of experience in mental health support. Expertise in clinical documentation and behavioral management, contributing to individualized care strategies and fostering a supportive environment for patients and staff alike.
Overview
21
21
years of professional experience
Work History
Psychiatric Technician
Hartford Hospital Institute Of Living
Hartford, CT
08.2007 - Current
- Monitored patient behavior and mental health status to ensure safety and well-being.
- Assisted in implementing treatment plans under the direction of healthcare professionals.
- Documented patient progress and reported changes to clinical staff for effective care management.
- Collaborated with multidisciplinary teams to develop individualized care strategies for patients.
- Trained new staff on patient care protocols, fostering a supportive team environment.
- Conducted therapeutic group activities, promoting social skills and emotional well-being among patients.
- Provided crisis intervention and conflict resolution to maintain a safe therapeutic environment.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
- Fostered a positive therapeutic alliance with each patient by providing consistent encouragement throughout their healing journey.
- Treated clients and families with respect and dignity.
- Implemented behavior modification strategies based on individual patient needs, contributing to improved functioning within daily life activities.
- Provided compassionate support to patients during group therapy sessions, fostering trust and open communication.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting individual privacy rights.
- Reduced incidents of aggressive behavior by implementing de-escalation techniques.
- Provided crisis intervention, stabilizing patients experiencing acute mental health episodes.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Monitored patient behavior and immediately reported changes to supervising physician.
Patient Care Technician
Hartford Hospital
Hartford, CT
09.2004 - 08.2007
- Assisted nursing staff with patient care activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare team promptly.
- Maintained cleanliness and organization of patient rooms and equipment.
- Supported daily living activities, enhancing patient independence and well-being.
- Documented patient information accurately in electronic health records system.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Fostered clean and hygienic environment, reducing risk of infections.
Education
High School Diploma -
Jonathan Grant High School
Jamaica WI.Certificate of Technical Studies - Nursing Assistant Certificate
Capital Community College
Certificate of Technical Studies - License Practical Nurse
National Academy
Kingston Jamaica West Indies07-1995
Skills
- Clinical documentation
- De-escalation techniques
- Incident reporting
- Developmental disabilities support
- Behavioral management
- Vital signs documentation
- Emergency response
- Behavior monitoring
- Direct patient care
- Mental health support
- Professional boundaries
- Therapeutic communication
- Crisis intervention
- Activities of daily living ADL assistance
- Crisis management
- Encouragement and motivation
- HIPAA requirements
- Decision-making
- Vitals monitoring
- Rapport building
Timeline
Psychiatric Technician
Hartford Hospital Institute Of Living
08.2007 - Current
Patient Care Technician
Hartford Hospital
09.2004 - 08.2007
High School Diploma -
Jonathan Grant High School
Certificate of Technical Studies - Nursing Assistant Certificate
Capital Community College
Certificate of Technical Studies - License Practical Nurse
National Academy
Patient Caring Award
I was awarded the Patient Caring Award due to my dedication to my patients and my work standards .