Summary
Work History
Overview
Education
Skills
Additional Information
Timeline
Generic

Cynthia Cordova

Phoenix,AZ

Summary

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Work History

Security Specialist/ Administrative Assistant

Vertical Identity Security and Investigation
2018.01 - Current
  • Patrolled residential and commercial properties to ensure safety and security
  • Managed incoming calls after hours and dispatched appropriate personal
  • Assisted all managers and office staff with earns, patrol vehicle detail and answering incoming calls.

Administrative Assistant/Intake Coordinator

Bridges Home Health and Hospice
2017.02 - 2017.12
  • Assisted with pre-pairing for CHAPS survey
  • Inputted patient information into EMR system
  • Travelled to patients home and spoke to patients, family members and caregivers about our services and signed them up
  • Handel accounts and receivables as well as payroll
  • Assisted with HR and employee files

Office Phlebotomist

Central Clinical Labs
2015.09 - 2016.04
  • Obtained blood and urine samples from patients
  • Prepared samples for transport
  • Retrieved patient results for the doctor from CCL site
  • Also helped DR
  • Patel's staff by answering incoming calls as well as roomed patients and obtained vitals
  • Transported samples to the lab at the end of the day.

Mobile Phlebotomist

Quick Draw Labs
2015.02 - 2015.05
  • Received lab orders from the office via EMR
  • Contacted patients to schedule appointments and planned the route according to patient's needs
  • Preformed venipuncture and obtained samples according to OSHA regulations while in the patient's home.

Executive Administrative Assistant

Cordova Protection Group, LLC
2014.02 - 2015.03
  • Answered and directed incoming calls to the appropriate department as well as answer questions from potential employees and clients
  • Performed outgoing calls to screen and scheduled potential employees for interviews
  • Coordinated guard card classes by contacting future students and potential employees to schedule them for classes
  • Collected payments from students
  • Managed Quick Books by organization all payments received and entered new employee information
  • Assisted the CEO by managing his appointments and running errands.

Field Medical Assistant

Mobile Doctors
2011.06 - 2012.02
  • Called patient to confirm appointment prior to beginning our route
  • Checked all patient charts for accurate paperwork such as any test results that have been ordered prior to the appointment as well as check for any new complaints to ensure proper and accurate care for the patient
  • Responsible for preparing the medical bag with all supplies need for the day
  • To ensure accurate care for the patients
  • Obtained vitals, administered injection, performed venipuncture and prepared specimens for transport I'm patient's home
  • Assisted physician with all procedures
  • Transported the physician to and from the patient home in safely and timely manner
  • Maintained the company vehicle to ensure proper operating conditions at all times.

Office Phlebotomist

Aerotek Scientific
2010.09 - 2011.05
  • Filled out requisition forms manually for physicians
  • Obtained blood samples from patients for VAP testing and prepared them for transport
  • Dropped off the specimens at the UPS store for delivery to Atherotech Laboratory (Sonora Quest Laboratory)
  • Preformed blood draws and obtained urine samples from patients as well as processed the samples for transportation
  • Retrieved patient results for from Care360 for the physicians
  • Entered patient information into the system for billing and processing purposes

Site Coordinator, Patient Service Technician

LabCorp
2009.01 - 2010.03
  • Resolved patient issues by providing excellent customer service
  • Managed inventory by keeping records of what supplies are being used as well as ordering new supplies as needed
  • Managed payment sand deposits
  • (, Answered the phone while entering patient information in the computer for specimen processing
  • Preformed blood draws on patients that ages range from 3 days to 98 years old
  • Processed and prepared specimens for transport
  • Documented information for patients DNA testing and processing.

Medical Assistant/ Externship

MBI Industrial Medicine
2008.09 - 2008.12
  • Directed patients to the exam room to obtain vitals and prepare them for the physician's assessment
  • Assisted physicians with procedures
  • Performed urinalysis testing for drug screening purposes and informed employers of test results
  • Obtained blood samples from patients during the physical exam and processed samples for transport.

Overview

15
15
years of professional experience

Education

Diploma - Medical Assistant

Apollo College
Phoenix, AZ
09.2008

Skills

  • Accounts Payable
  • Administrative Assistant
  • Billing
  • Microsoft Excel
  • Outlook
  • Payroll
  • Receptionist
  • Word
  • Microsoft Office
  • MS Office
  • Data Entry
  • Accounting
  • Quickbooks
  • Filing
  • Excel
  • Scheduling
  • Hospice Care
  • Venipuncture
  • EMR Systems
  • Phlebotomy
  • Maintaining Filing Systems
  • Employee Timesheet Processing
  • Office Supplies and Inventory
  • Administrative Procedures
  • Multi-Line Telephone Systems
  • Travel Coordination
  • Issue Response and Resolution
  • Payment Distribution
  • Employee Communications
  • Office Equipment Operation
  • Project Schedule Coordination
  • Bilingual in Spanish and English
  • Administer Payroll
  • Cash Drawer Management
  • Database and Client Management Systems
  • Accounting and Bookkeeping
  • Staff Orientation and Training
  • Set Appointments
  • Supply Inventory Control
  • Order Placement
  • Document and File Management
  • Multitasking and Time Management
  • Administrative Management
  • Visitor Support
  • Staff Support
  • Evidence Recording

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Security Specialist/ Administrative Assistant

Vertical Identity Security and Investigation
2018.01 - Current

Administrative Assistant/Intake Coordinator

Bridges Home Health and Hospice
2017.02 - 2017.12

Office Phlebotomist

Central Clinical Labs
2015.09 - 2016.04

Mobile Phlebotomist

Quick Draw Labs
2015.02 - 2015.05

Executive Administrative Assistant

Cordova Protection Group, LLC
2014.02 - 2015.03

Field Medical Assistant

Mobile Doctors
2011.06 - 2012.02

Office Phlebotomist

Aerotek Scientific
2010.09 - 2011.05

Site Coordinator, Patient Service Technician

LabCorp
2009.01 - 2010.03

Medical Assistant/ Externship

MBI Industrial Medicine
2008.09 - 2008.12

Diploma - Medical Assistant

Apollo College
Cynthia Cordova