Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Work History
Security Specialist/ Administrative Assistant
Vertical Identity Security and Investigation
2018.01 - Current
Patrolled residential and commercial properties to ensure safety and security
Managed incoming calls after hours and dispatched appropriate personal
Assisted all managers and office staff with earns, patrol vehicle detail and answering incoming calls.
Administrative Assistant/Intake Coordinator
Bridges Home Health and Hospice
2017.02 - 2017.12
Assisted with pre-pairing for CHAPS survey
Inputted patient information into EMR system
Travelled to patients home and spoke to patients, family members and caregivers about our services
and signed them up
Handel accounts and receivables as well as payroll
Assisted with HR and employee files
Office Phlebotomist
Central Clinical Labs
2015.09 - 2016.04
Obtained blood and urine samples from patients
Prepared samples for transport
Retrieved patient results for the doctor from CCL site
Also helped DR
Patel's staff by answering incoming calls as well as roomed patients and obtained
vitals
Transported samples to the lab at the end of the day.
Mobile Phlebotomist
Quick Draw Labs
2015.02 - 2015.05
Received lab orders from the office via EMR
Contacted patients to schedule appointments and planned the route according to patient's needs
Preformed venipuncture and obtained samples according to OSHA regulations while in the patient's
home.
Executive Administrative Assistant
Cordova Protection Group, LLC
2014.02 - 2015.03
Answered and directed incoming calls to the appropriate department as well as answer questions
from potential employees and clients
Performed outgoing calls to screen and scheduled potential employees for interviews
Coordinated guard card classes by contacting future students and potential employees to schedule
them for classes
Collected payments from students
Managed Quick Books by organization all payments received and entered new employee
information
Assisted the CEO by managing his appointments and running errands.
Field Medical Assistant
Mobile Doctors
2011.06 - 2012.02
Called patient to confirm appointment prior to beginning our route
Checked all patient charts for accurate paperwork such as any test results that have been ordered
prior to the appointment as well as check for any new complaints to ensure proper and accurate care
for the patient
Responsible for preparing the medical bag with all supplies need for the day
To ensure accurate
care for the patients
Obtained vitals, administered injection, performed venipuncture and prepared specimens for
transport I'm patient's home
Assisted physician with all procedures
Transported the physician to and from the patient home in safely and timely manner
Maintained the company vehicle to ensure proper operating conditions at all times.
Office Phlebotomist
Aerotek Scientific
2010.09 - 2011.05
Filled out requisition forms manually for physicians
Obtained blood samples from patients for VAP testing and prepared them for transport
Dropped off the specimens at the UPS store for delivery to Atherotech Laboratory
(Sonora Quest Laboratory)
Preformed blood draws and obtained urine samples from patients as well as processed the samples
for transportation
Retrieved patient results for from Care360 for the physicians
Entered patient information into the system for billing and processing purposes
Site Coordinator, Patient Service Technician
LabCorp
2009.01 - 2010.03
Resolved patient issues by providing excellent customer service
Managed inventory by keeping records of what supplies are being used as well as ordering new
supplies as needed
Managed payment sand deposits
(, Answered the phone while entering patient information in the computer for specimen processing
Preformed blood draws on patients that ages range from 3 days to 98 years old
Processed and prepared specimens for transport
Documented information for patients DNA testing and processing.
Medical Assistant/ Externship
MBI Industrial Medicine
2008.09 - 2008.12
Directed patients to the exam room to obtain vitals and prepare them for the physician's
assessment
Assisted physicians with procedures
Performed urinalysis testing for drug screening purposes and informed employers of test results
Obtained blood samples from patients during the physical exam and processed samples for
transport.
Overview
15
15
years of professional experience
Education
Diploma - Medical Assistant
Apollo College
Phoenix, AZ
09.2008
Skills
Accounts Payable
Administrative Assistant
Billing
Microsoft Excel
Outlook
Payroll
Receptionist
Word
Microsoft Office
MS Office
Data Entry
Accounting
Quickbooks
Filing
Excel
Scheduling
Hospice Care
Venipuncture
EMR Systems
Phlebotomy
Maintaining Filing Systems
Employee Timesheet Processing
Office Supplies and Inventory
Administrative Procedures
Multi-Line Telephone Systems
Travel Coordination
Issue Response and Resolution
Payment Distribution
Employee Communications
Office Equipment Operation
Project Schedule Coordination
Bilingual in Spanish and English
Administer Payroll
Cash Drawer Management
Database and Client Management Systems
Accounting and Bookkeeping
Staff Orientation and Training
Set Appointments
Supply Inventory Control
Order Placement
Document and File Management
Multitasking and Time Management
Administrative Management
Visitor Support
Staff Support
Evidence Recording
Additional Information
Willing to relocate: Anywhere, Authorized to work in the US for any employer