Cynthia Courtney
Bradenton,Florida
Summary
I have been employed at anna maria oyster bar.Landside, at sixty 906 fourteenth street west, here in Bradenton for last 20 years. Business is very slow right now and I only have 2 day shits on Sunday and Monday now. Also its very hard work and its taking a toll on my body but i can still work..just trying to find a little bit easier part time hours.
Overview
2027
2027
years of professional experience
Work History
Server
Cragers Diner
- Provided customer support to create enjoyable dining experiences for all guests.
- Helped guests understand the menu by answering questions and suggesting items.
- Took and delivered orders promptly to maintain service efficiency during busy periods.
- Kept dining areas clean and organized to follow health and safety guidelines.
- Assisted kitchen staff in preparing accurate orders and accommodating special requests.
Server
Anna Maria Oyster Bar
Bradenton, Florida (FL)
09.2006 - Current
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Prepared beverages and filled food orders for customers.
- Increased sales from $[Number] to $[Number] by upselling [Product] to customers.
- Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
- Checked identification to enforce age regulations for alcoholic beverages.
- Managed food resources, memorized orders and coordinated service in [Number]- table restaurant.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Served needs of more than [Number] customers in busy [Type] environment.
- Greeted and maintained relationships with regular customers.
Education
Technical College - Paralegal/secretarial
Atlanta College of Business
Atlanta, GA09-1977
Skills
I have been serving for many years, worked at the northern entrance to Yellowstone park when i was younger
Very familiar with customer service hostessing people into the restaurant, welcoming them in taking them to tables, taking their food and drink orders, rolling silverware ,, taking cocktail orders and getting the drinks from the bar
Timeline
Server
Anna Maria Oyster Bar
09.2006 - Current
Server
Cragers Diner
Technical College - Paralegal/secretarial
Atlanta College of Business