Cynthia Cox

I manage a team of advocates. I do attendance, track metrics and coach the advocates daily.

• Facilitated regular team meetings to align goals and drive accountability among staff members.
• Analyzed performance metrics to identify areas for process improvement and cost reduction.
• Led employee relations through effective communication, coaching, training, and development.

• Provided compassionate personal care to clients, enhancing their daily living activities and overall well-being.
• Assisted clients with mobility and transportation, ensuring safety during outings and appointments.
• Developed and maintained strong relationships with clients and families to foster trust and communication.
• Monitored client health status, reporting changes to healthcare professionals for timely interventions.

• Supervised daily operations, ensuring exceptional customer service and efficient workflow.
• Trained and mentored staff on product knowledge and sales techniques.
• Implemented inventory management systems to optimize stock levels and reduce waste.
• Analyzed sales data to identify trends and adjust merchandising strategies accordingly.