Cynthia Duran
Austin
Summary
Detail-oriented Asset Protection Associate skilled in executing safety protocols, conducting investigations, and ensuring compliance. Proven ability to enhance loss prevention and customer service.
Overview
1
1
Language
1
1
Certification
3
3
years of professional experience
Work History
Asset Protection Associate
Walmart
Austin
05.2025 - 05.2026
- Conducted investigations into inventory discrepancies and shrinkage control.
- Utilized loss prevention software to track inventory and identify discrepancies.
- Executed safety protocols to safeguard store assets.
- Trained new hires on asset protection procedures, enhancing team compliance and awareness.
- Performed daily audits of cash registers and ensured accuracy of transactions.
- Inspected merchandise for damages or defects prior to stocking shelves.
- Assisted customers with inquiries regarding product information.
Retail Sales Associate
Walmart
Bastrop
07.2023 - 05.2025
- Provided exceptional customer service to ensure satisfaction.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Assisted customers with product selection and inquiries.
- Helped customers by answering questions and locating merchandise.
- Handled cash transactions and maintained register accuracy.
- Collaborated with team members to restock shelves efficiently.
- Organized merchandise displays to enhance store layout.
Education
High School Diploma -
Cedar Creek Highschool
Cedar Creek, TX05-2024
Skills
- Loss prevention techniques
- Inventory management
- Safety compliance
- Inventory verification
- Transaction accuracy
- Customer service
- Customer assistance
- Team collaboration
- Employee training
- Problem solving
- Attention to detail
- Effective communication
Languages
Spanish
Professional
Certification
- QuickBooks Certification
Timeline
Asset Protection Associate
Walmart
05.2025 - 05.2026
Retail Sales Associate
Walmart
07.2023 - 05.2025
High School Diploma -
Cedar Creek Highschool