MARC LAMBERT
Sarasota,FL
Summary
Dynamic leader in asset protection and loss prevention, with a focus on reducing shrink by 30% through innovative training programs and strategic policy development. Skilled in collaborating with cross-functional teams to enhance operational effectiveness and implement comprehensive security measures across diverse environments.
Overview
1
1
Certificate
20
20
years of professional experience
Work History
Associate Director Asset Protection
GOAT GROUP
02.2020 - 03.2023
- Along with the Director of Asset Protection, developed an Asset Protection Program.
- Enhanced Asset Protection Program through development of policies, training, and audits.
- Streamlined implementation of alarm systems, CCTV, card access, and guard vendors across all facilities.
- Created and implemented training programs for Asset Protection Managers to improve operational effectiveness.
- Work collaboratively with Human Resources, Finance, Operations, Transportation, and Legal Departments in order to identify process improvements.
- Develop and implement Health, Security and Safety initiatives during the onset of COVID-19 to keep facilities operational.
Sr. Director Loss Prevention
Apex Operating dba Brookstone
01.2019 - 11.2019
- Oversaw all aspects of Loss Prevention Department across 35 airport locations.
- Developed and implemented 2019 Loss Prevention Airport Store Program to enhance operational security.
- Assessed and implemented security measures for new distribution center and customer contact center to mitigate risks.
- Through Human Resource partnership, developed and implemented updated Loss Prevention training for the stores.
- Developed and updated policies to reflect new company initiatives.
Director Loss Prevention
Brookstone
05.2018 - 01.2019
- Oversaw Loss Prevention Department for 250 Brookstone retail locations, distribution center, and customer contact center, ensuring comprehensive security and operational effectiveness.
- Developed and implemented Loss Prevention Target Store and Airport Store Programs to enhance security measures and reduce shrinkage.
- Resulted in a 30% reduction in target store Shrink and -.43% in overall company shrink.
- Created departmental budget and KPIs to align with strategic objectives and monitor performance.
- Developed new RTV program which resulted in a $704,000 expense reduction.
- Participated in monthly senior leadership team meetings to discuss departmental strategies.
- Through Visual/Merchandising Team partnership, develop display security guidelines for stores.
Director Field Loss Prevention
Brookstone
04.2017 - 05.2018
- Oversaw and led Field Loss Prevention personnel, including regional, district, and distribution center LP managers.
- Hired and trained Field Loss Prevention personnel to enhance team capabilities.
- Developed and implemented Loss Prevention Target Store and Airport Store Programs.
- Created key performance indicators for the department.
- Drove results by consistently focusing on KPI performance reviews to ensure accountability.
- Nothing less than a “Very Good” performance review based on all KPIs.
Regional Loss Prevention Manager
Brookstone
03.2008 - 04.2017
- Oversaw loss prevention strategy and operations for assigned region, ensuring compliance and minimizing risks.
- Developed seasonal loss prevention program for 120 stores during holiday season, enhancing security measures and reducing theft.
- Implemented Cybersource(Decision Manager)E-commerce fraud monitoring tool which resulted in a $300,000 bad debt reduction.
- Hired and supervised a District Loss Prevention Manager for Texas market.
- Conducted audits and investigations regularly.
- Utilized audits to train store staff on compliance and operational standards.
- Received 'Very Good' performance review rating based on achievement of key performance indicators.
- Represented department in Sanpower HQ in Nanjing, China as winning “Best Department” at Brookstone.
District Loss Prevention Manager
Brookstone
02.2003 - 03.2008
- Oversaw loss prevention strategies in assigned district and distribution center, ensuring compliance and minimizing shrink.
- Conducted audits and investigations to ensure compliance.
- Collaborated with District Sales Manager and Regional Vice President to align loss prevention initiatives with sales objectives.
- Secured “Very Good” performance review by effectively monitoring key performance indicators and implementing corrective actions.
Education
B.S. - Law Enforcement and Justice Administration
Western Illinois University
Macomb, ILSkills
- Loss prevention strategy
- Loss prevention techniques
- Audit implementation
- Investigations and interviews
- Process improvement
- Policy development
- Budget development
- Demonstrated leadership
- Leadership
- Performance management
- Coaching and mentoring
- Business advisory
- Effective communication
- Influential leadership
Certification
- CFI- Certified Forensic Interviewer
- LPC- Loss Prevention Certified
Timeline
Associate Director Asset Protection
GOAT GROUP
02.2020 - 03.2023
Sr. Director Loss Prevention
Apex Operating dba Brookstone
01.2019 - 11.2019
Director Loss Prevention
Brookstone
05.2018 - 01.2019
Director Field Loss Prevention
Brookstone
04.2017 - 05.2018
Regional Loss Prevention Manager
Brookstone
03.2008 - 04.2017
District Loss Prevention Manager
Brookstone
02.2003 - 03.2008
B.S. - Law Enforcement and Justice Administration
Western Illinois University
References
Available upon request