Cynthia E. Gonzalez
Providence
Summary
Experienced with creating and maintaining detailed schedules to support project timelines and resource management. Utilizes advanced planning techniques to ensure optimal allocation of resources and smooth workflow. Knowledge of prioritizing tasks and coordinating team efforts to meet deadlines efficiently.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Admissions/Dementia Coordinator
Elmhurst Rehabilitation and Healthcare Center
Providence, Rhode Island
2026 - Current
- Coordinated patient scheduling to optimize care delivery and minimize wait times.
- Assisted in managing resident records, ensuring compliance with healthcare regulations.
- Facilitated communication between departments to enhance operational efficiency.
- Supported the implementation of new healthcare protocols and procedures for improved patient outcomes.
- Entered data, generated reports, and produced tracking documents.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
Scheduler
Elmhurst Rehabilitation and Healthcare Center
Providence, RI
10.2023 - 2026
- Onshift Scheduling Platform experience.
- Agency transition and reduction.
- Full-scale scheduling (orientation, training, holiday, PTO, and final schedule).
- Handling call outs and working with both internal and agency staff to fill openings.
- Work with recruiter, HR manager, Director of Nursing, and Administrator daily to maintain sufficient coverage.
Certified Nurse Assistant/Scheduler
Berkshire Place rehab Center
Providence, RI
09.2020 - 10.2023
- Provide ADL
- Perform daily tube treatment.
- Daily Glucose check
- Assisting with daily living activity
- Assist with scheduling staff when needed.
- Handle call outs/holiday schedule/PTO requests.
Dental Assistant
Dr. McMillen Orthodontist
Johnston, RI
04.2014 - 09.2020
- Over eight years’ experience working as a dental assistant.
- Treatment Coordinator from 2017-2020
- Changing colored, ties, changing wires, fitting, and placing bands
- Bonding brackets, delivering Bios, Frankels, Palate expanders, thumb cribs, thumb guards
- Breaking down and setting up chairs, running sterilization area
- Taking Panoramic and Cephalometric x-rays with treatment photos
- Experience operating office equipment such as: fax machine, telephone, printer & scanners
- Preparation and process of x rays, intraoral photos for exams
- Submission of insurance dental claims
- Revising patient medical history
- Give treatment to patient to produce comfort, education, motivation for patient.
- Physically interact and treat patient (chairside as needed per treatment of patient)
- Use of dolphin management dental charting (electric charting)
Home CNA
Eileen Winkler “Private Duty”
Cranston, RI
07.2009
- Perform daily tube treatment.
- Administer medication.
- Daily glucose check
- Assisting with daily living activity
- Monitor patient vital signs.
CNA
Evergreen Nursing Home
East Providence, RI
10.2007 - 07.2010
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
CNA
Hathaway Manor Extended Care Facility
New Bedford, MA
05.2002 - 04.2007
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Dental Assistant Program - undefined
Lincoln Technical Institute
Lincoln, RI01.2014
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Lifestream
New Bedford, MA01.2001
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New Bedford High School
New Bedford, MA01.2001
Skills
- Charting
- CPR Certified
- Electronic Medical Records
- Glucose Testing
- Insurance Billing
- Medical Terminology & Coding
- Medication Administration
- Patient Advocacy and Support
- Patient Care & Safety
- Patient Personal Hygiene
Certification
- Certified Nursing Assistant (CNA) Massachusetts, 2001 transfer to Rhode Island, 2007
- X-Ray & CPR Certifications. Rhode Island, 2014
- Dental Assistant Program Lincoln Technical Institute 2013-2014
Languages
Spanish
Native or Bilingual
EMPLOYMENT
01-2014
Timeline
Scheduler
Elmhurst Rehabilitation and Healthcare Center
10.2023 - 2026
Certified Nurse Assistant/Scheduler
Berkshire Place rehab Center
09.2020 - 10.2023
Dental Assistant
Dr. McMillen Orthodontist
04.2014 - 09.2020
Home CNA
Eileen Winkler “Private Duty”
07.2009
CNA
Evergreen Nursing Home
10.2007 - 07.2010
CNA
Hathaway Manor Extended Care Facility
05.2002 - 04.2007
Dental Assistant Program - undefined
Lincoln Technical Institute
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Lifestream
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New Bedford High School
Admissions/Dementia Coordinator
Elmhurst Rehabilitation and Healthcare Center
2026 - Current