Cynthia Fabila Koko
Hurst
Summary
With over 12 years of expertise in electronics repair, including a notable tenure at GameStop, I excel in diagnosing and solving complex technical issues. My proficiency in soldering and advanced troubleshooting, coupled with a talent for fostering productive work environments, has significantly enhanced service quality and efficiency. My approach combines meticulous technical skill with a commitment to continuous improvement and team development.
Overview
13
13
years of professional experience
Work History
Controller Technincian
GameStop
07.2020 - 08.2024
- Efficiently diagnosed and repaired malfunctioning industrial controllers by utilizing electrical schematics, multimeters, and specialized testing equipment.
- Provided expert repair services for a variety of gaming controllers, including joystick calibration, button replacement, and circuit board troubleshooting.
- Successfully resolved complex control system issues by conducting thorough analysis of error codes and implementing corrective measures.
- Performed preventative maintenance on controllers to ensure optimal performance and minimize downtime.
- Disassembly the controller to replace faulty components
- Replace components using small equipments
- Disassemble and work with delicate components
- Perform board level component replacement
Cell Phone Technician
CTDI
02.2016 - 06.2020
- De-soldered and re-soldered connections between parts and motherboard.
- Streamlined repair processes for improved service turnaround times, utilizing advanced diagnostic tools.
- Erased user data, debugged application issues and refurbished devices for resale.
- Safely performed delicate soldering tasks when working with intricate components that required precision handling.
- Trained new employees on repair techniques and best practices, fostering a knowledgeable work environment.
- Conducted regular quality checks on repaired devices, ensuring long-lasting functionality postrepair.
- Efficiently diagnosed electronic faults in cellphones using specialized equipment which led to faster problem resolutions for customers.
- Maintained a clean and organized workspace, leading to increased efficiency and productivity.
Level 3 Cellphone Technician
GENCO
01.2012 - 05.2016
- De-soldered and re-soldered connections between parts and motherboard.
- Established strong relationships with vendors for quicker access to specialized tools or unique replacement parts.
- Developed troubleshooting guides for common cell phone issues, expediting diagnosis process for technicians.
- Maintained a clean and organized workspace, leading to increased efficiency and productivity.
Education
High School Diploma -
St Theresa
Kinshasa, Congo07-2008
Skills
- Screen replacement
- Troubleshooting skills
- Battery replacement
- Software installation
- Soldering skills
- Technical troubleshooting
- Hardware installation
- Quality control
12 Plus years in cell phone, controller, tablet and computer repair
- Hardware repair
- Diagnostic testing
- Device testing
- Tablet repair
- Device assembly
- Advanced troubleshooting
- Cell phone maintenance
- LCD screen replacement
- Screen repair
Languages
French
Full Professional
Swahili
Native or Bilingual
Timeline
Controller Technincian
GameStop
07.2020 - 08.2024
Cell Phone Technician
CTDI
02.2016 - 06.2020
Level 3 Cellphone Technician
GENCO
01.2012 - 05.2016
High School Diploma -
St Theresa
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