IVAN AGUIRRE
Rock Hill,SC
Summary
SOFTWARE AND ELECTRONICS TECHNICIAN HIGHLY QUALIFIED WITH 16 YEARS OF EXPERIENCE IN REPAIR STORE MANAGEMENT AND CUSTOMER SERVICE I AM GREAT KNOWLEDGE IN NEW TECHNOLOGIES AND I AM CONSTANTLY LEARNING. DIFFERENT SKILLS SUCH AS QUICK AND CLEAN WORK MINIMAL RISKS PLANNING AND TEAMWORK COMMUNICATION IS VERY IMPORTANT FOR THE WORK TEAM. I AM A RESPONSIBLE PERSON AND VERY PROFESSIONAL IN MY WORK
Overview
20
20
years of professional experience
Work History
Manager
BM CELL PHONE REPAIR LLC
02.2024 - Current
- Streamlined repair processes for increased productivity and reduced turnaround time.
- Increased repair accuracy by conducting thorough assessments of phone and computer issues prior to beginning work.
- Developed and maintained relationships with customers and suppliers through account development.
- Performed troubleshooting to correct computer or cell phone hardware and software malfunctions.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Collaborated with team members to quickly resolve complex technical problems for clients.
- Streamlined repair processes for faster turnaround times and improved customer retention.
Software and Electronics Technician
SOURCE 1 PHONE COMPUTER & PHONE REPAIR
06.2022 - 05.2024
- SCREEN REPLACEMENT ALL BRANDS VERSIONS AND MODELS INCLUDING IPHONE 14 SERIES, IPAD, MACBOOK, LAPTOOP, VIDEO GAME, OR ANY ELECTRONICS DEVICE
- MAIN TECHNICIAN IN THE STORE
- MAKE ALL THE UPDATE TO ANY CELL PHONE NEEDED
- CHANGE OF HARDWARE PARTS FOR COMPUTERS AND LAPTOPS ALL BRANDS
- ANY REPAIR THAT THE STORE NEEDS
- KNOWLEDGEABLE CUSTOMER SERVICE
Software and Electronics Technician
BIG MOVIL STORE CELLPHONE AND ACCESORIES
03.2009 - 11.2021
- STORE CHIEF TECHNICIAN
- REPLACEMENT OF ALL SCREENS FOR CELLPHONE NEEDED
- CUSTOMER SERVICE
- STORE MANAGER
- REPAIR ANY IPAD, TABLET AND LAPTOP
- FIX ANY TYPE OF REPAIR ON CELL PHONES AND COMPUTERS
CURTOMER SERVICE
Intercontinental Hotels Group
07.2005 - 02.2009
- CUSTOMER SERVICE AT THE COUNTER
- RESERVATION SERVICE
- CASHIER
Education
High School Diploma -
MARIA JESUS MEJIA
MEDELLIN COLOMBIA12.2022
Associate of Science - ARCHITECTURE
NATIONAL UNIVERSITY OF COLOMBIA
MEDELLIN COLOMBIA09.2009
Skills
- 16 YEARS OF EXPERIENCE CERTIFICATES IN REPAIR CELLPHONES, COMPUTER AND ELECTRONIC EQUIPMENT AND TECHNOLOGY DEVICES
- DEVICE DISASSEMBLY
- COMPUTER SKILL TO REPAIR COMPUTER, SCREEN DAMAGE, KEYBOARD, BATTERY, CHARGING PORT, OR ANY HARDWARE REPAIR
- EXPERT TO CHANGE ANY SCREEN ESPECIALLY THE IPHONE BRAND AND SAMSUNG ALL VERSIONS
- CUSTOMER SERVICE
- EXPERT HOW TO REPLACE ANY IPHONE BATTERY OR ANY BRAND FAST AND SAFE
- EXPERT REPAIR APPLE IPADS SCREENS ALL VERSIONS FAST AND SAFE
- I CAN REPAIR MACBOOK AND LAPTOOD FOR SCREENS REPLACEMENT OR BATTERY OR ANY HARDWARE YOU NEED FAST AND SAFE
- I CAN CHANGE BACK GLASS FOR ANY IPHONE VERSIONS
- I CAN MAKE SOFTWARE UPDATES AND REPAIR ISSUES TO THE OPERATING SYSTEM IOS AND ANDRIOD
- EXPERT TO REPAIR ANY ANDROID CELL PHONE FROM CHANGING PARTS OR REPAIRING THE SOFTWARE
- EXPERIENCE AN KNOWLEDGE IN CUSTOMER SERVICE BASED ON TECHNOLOGY
- I KNOW ALL THE WAYS TO REPAIR SAMSUNG CELL PHONES FOR ANY HARDWARE PROBLEM
- KNOWLEDGE TO DETECT ANY SOURCE OF PROBLEM IN CELL PHONES
- I CAN SOLVE CHARGING PROBLEMS AUDIO SPEAKER BATTERY PROXIMITY SENSOR CAMERAS SAFE AND TRUE
- I CAN SOLDER CHARGER PORT AND CABLE FLEX, IPAD, TABLET, COMPUTER
- SKILL TO WORK IN A TEAM AND UNDER STRESS
- KNOWLEDGE TO MAKE WORK REPORTS, WRITE EMAILS AND INVENTORY MANAGEMENT
- I SPEAK TWO LANGUAGES ENGLISH 70% AND SPANISH 100%
- DEVICE DISASSEMBLY
- COMPUTER SKILL TO REPAIR COMPUTER, SCREEN DAMAGE, KEYBOARD, BATTERY, CHARGING PORT, OR ANY HARDWARE REPAIR
Languages
Spanish
Native or Bilingual
Timeline
Manager
BM CELL PHONE REPAIR LLC
02.2024 - Current
Software and Electronics Technician
SOURCE 1 PHONE COMPUTER & PHONE REPAIR
06.2022 - 05.2024
Software and Electronics Technician
BIG MOVIL STORE CELLPHONE AND ACCESORIES
03.2009 - 11.2021
CURTOMER SERVICE
Intercontinental Hotels Group
07.2005 - 02.2009
High School Diploma -
MARIA JESUS MEJIA
Associate of Science - ARCHITECTURE
NATIONAL UNIVERSITY OF COLOMBIA
Similar Profiles
Aristoteles CajizaAristoteles Cajiza
Computer Technician/Phone Technician/Manager at Cell + ER - Cell Phone & Computer RepairComputer Technician/Phone Technician/Manager at Cell + ER - Cell Phone & Computer Repair
Andrew GraetzerAndrew Graetzer
Repair Technician / Lead Inventory Specialist at Idoctor Cell Phone And Tablet RepairRepair Technician / Lead Inventory Specialist at Idoctor Cell Phone And Tablet Repair
Jesus L. Martinez CalderonJesus L. Martinez Calderon
Location Manager at CPR Cell Phone RepairLocation Manager at CPR Cell Phone Repair
Jaylon NeelyJaylon Neely
Quality Control Inspector at DocufreeQuality Control Inspector at Docufree
Fred SmaltzFred Smaltz
Athletics Facilities and Operations Assistant at Winthrop AthleticsAthletics Facilities and Operations Assistant at Winthrop Athletics