CYNTHIA FAGAN
ANDERSON,TX
Summary
I am a member of Greater First Baptist Church in Anderson . I have to sons . I enjoy working on puzzles books while listening to some soft music . I love playing cards, dominoes & going to the Casinos . I love spending time with my Family on Holidays .
Overview
29
29
years of professional experience
Work History
Unarmed Security Guard
GadaWorld
12.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to incidents and assessed active situations for security concerns.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Completed full building and grounds patrols to spot and investigate concerns.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Patrolled parking lots and garages to determine security of vehicles and property.
- Investigated suspicious activities and persons to maintain security of premises.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
- Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Assisted in investigation of theft and vandalism incidents to promote peace and provide safety.
- Patrolled commercial property and associated parking garage.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Assistant Custodial Supervisor
Compass USA
07.1994 - Current
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Trained and mentored new staff on cleaning and safety protocols.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Addressed customer feedback and complaints to maximize satisfaction.
- Established and enforced safety protocols and guidelines for staff.
- Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
- Promoted efficient inventory practices among team members.
- Assigned job duties and monitored performance against objectives.
- Prepared and submitted accident and injury reports.
- Developed and implemented staff recognition programs to motivate and reward employees.
- Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Developed and maintained comprehensive inventory system to track equipment and supplies.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
- Monitored staff performance and provided feedback to drive productivity.
- Maintained required records of work hours, budgets and payrolls.
- Implemented standardized purchasing practices in line with department targets.
- Completed financial tasks by estimating costs and preparing and managing budgets.
Guest Services
Texas A&M University
10.2011 - 12.2021
- Resolved customer complaints swiftly, finding resolutions that maintained customer satisfaction.
- Maintained well-regarded concierge services to provide guests with assistance and convenient information about local attractions.
Caregiver/Aide
Senior Care HomeInstead
01.2006 - 01.2012
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with daily living activities, running errands, and household chores.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided compassionate and patient-focused care to cultivate well-being.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Recorded status and duties completed in logbooks for management.
- Transported clients to and from medical appointments with safety and efficiency.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
Caregive/Aide
Physician Nurse Service
06.1994 - 06.1995
- Offered caring companionship and emotional support.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported children's development by encouraging teamwork and understanding of others.
- Observed and monitored children's activities.
- Provided grooming and mobility assistance to support daily living needs.
Education
High School Diploma -
Anderson/Shiro CISD
Anderson, TX05.1985
Skills
- Basic First Aid
- Crisis Situations
- Facility Security
- Criminal Investigations Support
- Safety and Security
- Property Patrol
cfagan036@gmail.com
P O Box 173
Anderson, Texas 77830
(979) 219-5961
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Unarmed Security Guard
GadaWorld
12.2021 - Current
Guest Services
Texas A&M University
10.2011 - 12.2021
Caregiver/Aide
Senior Care HomeInstead
01.2006 - 01.2012
Assistant Custodial Supervisor
Compass USA
07.1994 - Current
Caregive/Aide
Physician Nurse Service
06.1994 - 06.1995
High School Diploma -
Anderson/Shiro CISD
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