Summary
Overview
Work History
Education
Skills
Timeline
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Cynthia Farruggia

Leesburg,FL

Summary

Motivated and personable professional seeking an administrative office position to leverage skills and passions for driving positive impact for company and valued clients.

Overview

17
17
years of professional experience

Work History

News Clerk / Reporter

The Villages Media Group
09.2023 - Current
  • Data Entry
  • Managed multiple mail boxes
  • Answered phones and resolved customer issues
  • Interviewed people of interest to subscribers
  • Transcribed shorthand and recorded notes
  • Wrote articles for newspaper
  • Uploaded data into appropriate systems
  • Participated in morale building People Team
  • Successfully multi-tasked on a daily basis

Officer

Xtreme Staffing Inc.
01.2021 - 01.2024
  • Proofreading and editing company documents
  • Manage company website including blog writing
  • Create marketing materials.
  • Set up Zoom team meetings and participated
  • Assist with manager's travel arrangements
  • Submitted expense reports

Ambassador

The Villages Insurance
01.2023 - 04.2023
  • Greeted incoming clients and potential clients
  • Processed various change requests to insurance policies
  • Processed premium payments
  • 4/40 Insurance Customer Service License

Pre-Owned Homes Contracts Processor

The Properties of the Villages
12.2021 - 04.2022
  • Computer data entry for real estate coming on market
  • Answer calls and assist internal partners.

Collateral Analyst

Truist (Previously SunTrust)
09.2014 - 07.2021
  • Reviewed mortgage-related documentation pertinent to flood review for loan approval
  • Requested revisions to applicable documentation and uploaded to digital database
  • Daily oral and written communication with internal and external partners.

Analyst

PNC Bank (Previously RBC Mortgage)
05.2007 - 06.2012
  • Reviewed mortgage-related documentation pertinent to flood review for loan approval
  • Daily oral and written communication with internal and external partners.

Education

Associate of Arts - General Studies

Valencia College
Orlando, Florida
05.2013

Skills

  • Administrative experience
  • Microsoft Office Suite
  • Typing, 60 WPM
  • Shorthand
  • Proofreading
  • Database entry
  • Mail handling
  • Schedule and calendar management
  • Spreadsheet development
  • Correspondence Writing
  • Expense Reports
  • Travel Arrangements
  • Attention to Detail
  • Time Management
  • Customer Communication
  • Organizational Skills
  • Teamwork and Collaboration
  • Data Entry
  • Excellent Communication
  • Document Typing and Formatting
  • Data Recording

Timeline

News Clerk / Reporter

The Villages Media Group
09.2023 - Current

Ambassador

The Villages Insurance
01.2023 - 04.2023

Pre-Owned Homes Contracts Processor

The Properties of the Villages
12.2021 - 04.2022

Officer

Xtreme Staffing Inc.
01.2021 - 01.2024

Collateral Analyst

Truist (Previously SunTrust)
09.2014 - 07.2021

Analyst

PNC Bank (Previously RBC Mortgage)
05.2007 - 06.2012

Associate of Arts - General Studies

Valencia College

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Cynthia Farruggia