Latayvia Tucker
Corpus Christi
Summary
Results-driven healthcare professional with expertise in EMR/EHR management and communication, enhancing patient care and client relations. Coordinated complex tasks, improving operational efficiency. Skilled in insurance verification and patient engagement, driving satisfaction and optimizing processes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Client Registration Clerk
Cenikor Foundation
Corpus Christi
01.2025 - 10.2025
- Managed admissions for Cenikor Foundation, assisting clients through detox process.
- Conducted admissions by coordinating paperwork completion and obtaining UA samples to assess appropriate care level.
- Uploaded client paperwork into the Welligant system and the state database for accurate record-keeping.
- Oversaw admissions tasks, managed paperwork, scanned documents, and responded to phone calls.
- We have a 4-10 detox program or a 30 day program.
Customer Service/Sales Representative
AutoZone
Corpus Christi
02.2024 - 01.2025
- Focused on delivering excellent customer service to ensure satisfaction and meet customer needs.
- My position is all about giving great customer service.
- Assisted customers in locating necessary car parts to meet their needs.
- Coordinated with major dealerships to supply essential parts, ensuring timely vehicle repairs.
- Communicated with commercial companies to coordinate timely delivery of parts.
- Managed multiple tasks efficiently to ensure smooth operations in the workplace.
Patient Care Technician
Corpus Christi Medical Center
Corpus Christi
02.2022 - 03.2023
- Performed various CNA tasks, including patient care and assistance.
- Assisted nurses with basic treatment needs to support patient health.
- Performed basic nursing procedures to deliver essential patient care.
- Assisted patient with daily activity needs.
- Took patient reports upon arrival to ensure continuity of care.
- Took a round of vital signs/ report to RN on duty or charge nurse.
- Removed IVs from patients and conducted EKG tests.
- I collected fluids for testing.
Front Desk Coordinator
Calallen Dental
Corpus Christi
06.2021 - 12.2021
- Led the front desk team, handling receptionist duties.
- Answered 5-7 inbound phone calls daily, addressing inquiries and scheduling appointments.
- Verified insurance for patients prior to their appointments.
- Filed paperwork and organized patient files to ensure easy access to information.
- Greeted customers and provided information to ensure their comfort with our services.
- Provided exceptional service to customers, resulting in increased satisfaction.
- I would post payments at the end of the day.
Medical Receptionist/Medical Assistant
primary care and wellness center
Corpus Christi
02.2021 - 07.2021
- Scheduled patient appointments to optimize clinic workflow.
- Verified insurance for patients to ensure eligibility for services.
- Checked patients in and out for their appointments.
- Collected and posted payments.
- I would call in prescriptions for patients.
- Managed multiple tasks simultaneously in a fast-paced environment.
- Prepared medical files for efficient access during patient visits.
- Oversaw medical records by scanning and faxing them to providers.
- I would perform clerical and administrative tasks.
Medical Assistant
Dr. daniela badea mic ( psychiatric doctor)
Corpus Christi
12.2020 - 03.2021
- Checked patients in and out, ensuring accurate information and smooth transitions.
- Took patients' vital signs to provide essential health data for doctor assessments.
- Assisted doctor with basic nursing procedures to support patient care and treatment.
- Managed medical records by scanning and faxing them to providers.
- Managed administrative paperwork efficiently.
- I would also schedule appointments.
- Completed referrals for other doctors.
- I would fax paperwork.
- I would also do (TMS) transcranial magnetic stimulation. It's a kind of shock therapy.
Education
Associate of Science - Environmental Science
Del Mar College
Corpus Christi, TX10-2026
Medical Assisting/ Medical secretary - GED/ some college
Del Mar College
Corpus Christi, TX02-2021
Skills
- Medical office experience
- EMR/EHR
- Administrative support
- Medical records
- Medical scheduling
- Patient interaction
- Office administration
- Insurance verification
- Patient record management
- Attention to detail
- Effective communication
- Collaborative teamwork
- Records management
- Client relations
- Filing
- Patient engagement
- Medical transcription
- CPR
- Healthcare experience
- Patient observation
- Triage
- Oral medication administration
- Windows
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Google Docs
- Computer skills
- Healthcare referrals
- LabView
- Allied health management
- Praxis EMR
- Computer proficiency
- EClinicalWorks
- EHR management
- AdvancedMD
- MEDHOST
- Patient surveillance
- Adult population care
- Transcription
- Documentation review
- Managing patient records
- Outpatient
- Urgent care
- Emergency room (ER)
- Assisted living
- Billing systems
- Behavioral health
- Endocrinology
- Family medicine
- Insurance processing
- Hospital Experience
- Administrative support
- Dental office experience
- Dental assisting
- Dental terminology
- Dental receptionist
- Orthodontics
- General dentistry
- Phlebotomy
- Venipuncture
- Clinical research
- Administering oral medications
- Prior authorization
- Medical referrals
- Medicare
- Patient surveillance
- Administrative tasks
- Medical claims processing
- Patient records
- Cashiering
- Outbound calling
- Financial services
- Construction safety
- OSHA
- MSHA
- Wine knowledge
- Administrative experience
- Mental health counseling
- Patient monitoring
- TMS shock therapy
- Adaptability
- Emergency response
- Communication
- Team collaboration
- Customer support
- Phone triage
- Clerical skills
- Basic healthcare knowledge
- Patient care
- Patient advocacy
- Caregiving
- Skilled nursing facility
- Athenahealth
- ICU experience
- Medicaid
- Pricing
- Medical claims processing
- Medical receptionist
- Microsoft Outlook
- Organizational skills
- Time management
- Insurance verification
- Triage
- Patient Care
- Caregiving
Certification
• TWIC Card, Present
•
•
• Driver's License, Present
• CNA II Food Handler Certification, Present
•
•
• Driver's License, Present
• CNA II Food Handler Certification, Present
Languages
Bilingual
Personal Information
- Age: 25
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Client Registration Clerk
Cenikor Foundation
01.2025 - 10.2025
Customer Service/Sales Representative
AutoZone
02.2024 - 01.2025
Patient Care Technician
Corpus Christi Medical Center
02.2022 - 03.2023
Front Desk Coordinator
Calallen Dental
06.2021 - 12.2021
Medical Receptionist/Medical Assistant
primary care and wellness center
02.2021 - 07.2021
Medical Assistant
Dr. daniela badea mic ( psychiatric doctor)
12.2020 - 03.2021
Associate of Science - Environmental Science
Del Mar College
Medical Assisting/ Medical secretary - GED/ some college
Del Mar College