Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Arturo Munoz

Addison,IL

Summary

Experienced in customer service, adept at handling high volume calls and always eager to learn new programs and processes. Thrives on new challenges and excels in adapting to changing needs. Skilled in managing patient registration processes and performing administrative duties with utmost reliability as a healthcare professional. Known for collaborative nature, excels in effective communication and proficiently manages patient data to ensure smooth operations.

Overview

29
29
years of professional experience

Work History

Patient Registration Clerk

ALEXIAN BROTHERS BEHAVIORAL HEALTH HOSPITAL
08.2021 - Current
  • Perform clerical responsibilities of registration, insurance verification and cashiering functions related to emergency patients and outpatient visits
  • Data Entry
  • Customer Service
  • Collection Calls

Teller

Us Bank
11.2016 - Current
  • I am a part time teller with great new motivation skills learned
  • Cash Handling and devoting to a great Customer Service
  • Updating demographics
  • Encouraging mobile banking
  • Microsoft Outlook,Skype
  • Microsoft Teams

Billing Administrator

ALL BEAR CUB PEDIATRICS
07.2005 - Current
  • Assumed a leadership role in the absence of the manager and maintained the floor operating normally
  • Assisting with accounting procedures, and handling payments, among other minor accounting tasks
  • Front Desk/Customer Service Phone Calls
  • Medical Assistant
  • Medical Records
  • Billing Administrator
  • Microsoft Excel spreadsheets
  • Microsoft Word

Front Desk Agent

Hampton Inn and Hampton Inn & Suites
08.2019 - 04.2020
  • Ability to answer guests complaints and problems
  • Customer service phone calls and make new reservations for guests
  • Cash Handling
  • Spanish translations as needed for guests

Billing Administrator

NORTHWEST ENTERPRISES
06.1995 - 07.2005
  • Answered customer service, complaints calls
  • Handling & Managing Accounts Receivables
  • Billing Administrator
  • Helping to load orders in Warehouse when needed
  • Microsoft Word,Excel,Power Point

Education

High School Diploma -

PROSPECT HIGH SCHOOL
Mount Prospect, IL
06.1995

Skills

  • Accounting
  • Archiving
  • Accounts Receivable
  • Customer Service
  • Cashier Customer Service
  • Front Desk/reception
  • Multi-line Phone Systems
  • Administrative Experience
  • Medical terminology
  • Medical Billing
  • Medical Records
  • Insurance Verification
  • Medical Receptionist
  • Medical Coding
  • Medical office experience
  • Data Entry
  • Typing
  • Order entry
  • Bilingual
  • Manufacturing
  • Payroll
  • Supervising experience
  • Excellent communication skills
  • Accurate and detailed
  • Accounting familiarity
  • Invoice processing
  • Multi-line tasking
  • Filing and date archiving
  • Professionalism and etiquette
  • Strong organization
  • Patient confidentiality
  • Insurance verification

Languages

Spanish
Native or Bilingual

Timeline

Patient Registration Clerk

ALEXIAN BROTHERS BEHAVIORAL HEALTH HOSPITAL
08.2021 - Current

Front Desk Agent

Hampton Inn and Hampton Inn & Suites
08.2019 - 04.2020

Teller

Us Bank
11.2016 - Current

Billing Administrator

ALL BEAR CUB PEDIATRICS
07.2005 - Current

Billing Administrator

NORTHWEST ENTERPRISES
06.1995 - 07.2005

High School Diploma -

PROSPECT HIGH SCHOOL
Arturo Munoz