Summary
Work History
Education
Skills
Timeline
Generic

Cynthia Rinehart

Huntington,Indiana

Summary

Dynamic individual with hands-on experience in Asset Protection and Inventory management in a retail environment, including a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Work History

Asset Protection Executive Team Leader

Walmart
05 2023 - Current
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Conducted regular reviews of operations and identified areas for improvement.

Online Pickup and Delivery Team Lead

Walmart
09 2022 - 05 2023
  • Enhanced team productivity by providing consistent coaching, feedback, and guidance to delivery staff.
  • Evaluated staff performance regularly using objective metrics and qualitative feedback, implementing performance improvement plans when necessary.
  • Achieved timely deliveries with careful monitoring of team performance and accurate scheduling adjustments.
  • Promoted a safety-first culture within the delivery team by setting clear expectations and enforcing adherence to company policies and industry regulations.
  • Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
  • Managed resources effectively to avoid unnecessary delivery delays.
  • Supported customers via telephone, email and at sites to handle escalations and product concerns.

Front End Team Lead

Walmart
07 2021 - 09 2022
  • Fostered an open, collaborative work environment by promoting regular communication between team members and encouraging the sharing of ideas and solutions to common challenges.
  • Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Managed efficient cash register operations.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Personnel Coordinator

Walmart
06 2015 - 07 2021
  • Established strong relationships between management and employees through transparent communication channels.
  • Implemented effective training programs to enhance workforce skills and optimize organizational performance.
  • Coordinated employee engagement events, promoting a healthy work-life balance across the organization.
  • Designed and implemented internal training for supervisors and other personnel.
  • Facilitated conflict resolution among staff members to maintain a positive working environment conducive to collaboration and growth.
  • Managed payroll functions, ensuring accuracy in compensation calculations and adherence to company policies.
  • Assisted supervisors with employee performance management and offered recommendations for approach and process.
  • Maintained accurate personnel records, facilitating timely updates and compliance with labor regulations.
  • Collaborated with department heads to identify staffing needs, aligning resources with organizational objectives.

Education

Masters Of Special Education -

University of Saint Francis - Fort Wayne
06.2001

Bachelor Of Science - Elementary Education

University of Saint Francis - Fort Wayne
08.1999

Post Baccalaureate Certificate - Accounting

Indiana University - Purdue University Fort Wayne
05.2012

Skills

  • Attention to Detail
  • MS Office
  • Teamwork and Collaboration
  • Critical Thinking

Timeline

Asset Protection Executive Team Leader

Walmart
05 2023 - Current

Online Pickup and Delivery Team Lead

Walmart
09 2022 - 05 2023

Front End Team Lead

Walmart
07 2021 - 09 2022

Personnel Coordinator

Walmart
06 2015 - 07 2021

Masters Of Special Education -

University of Saint Francis - Fort Wayne

Bachelor Of Science - Elementary Education

University of Saint Francis - Fort Wayne

Post Baccalaureate Certificate - Accounting

Indiana University - Purdue University Fort Wayne

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Cynthia Rinehart